Norma Rodriguez
North Beach
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Ramon Construction, Co Inc
Alexandria
05.2001 - Current
- Maintain project schedules and timelines
- Coordinated deliveries and supplies from vendors to support operational needs.
- Processed vendor invoices and executed timely payment transactions to ensure vendor relationships were maintained.
- Managed personnel files to support human resources functions.
- Solicited work quotes from contractors and customers to facilitate informed decision-making.
Accounting and Human Resources Assistant
Stone Street Capital, LLC
Bethesda
01.2013 - 06.2016
- Processed new hire and personnel action paperwork accurately and on time.
- Provide assistance in recruitment and hiring process activities which include coordination of all recruitment advertising, including newspaper and internet ads, college and agency postings, and any other methods deemed effective by the HR Manager.
- Maintain personnel files in a complete and orderly status.
- Performed background checks on candidates, verifying references and conducting criminal and credit checks.
- Timely response to employee requests for human resources or office management related issues.
- Assisted with internal Human Resources personnel file audit.
- Lead the I-9 compliance audit.
- Updated employee and benefits-related forms on intranet to maintain current information.
- Supported office workflow by managing receptionist duties when primary staff were unavailable.
- Assisted the Accounting department with processing daily wires to vendors and customers.
- Assisted the accounting department in receiving and entering check requests in Solomon (Accounting specific software).
Office Assistant
GMAC
Reston
03.2006 - 10.2012
- Coordinated company department calendars, ensuring efficient scheduling of meetings
- Managed front desk operations during peak hours.
- Facilitated office relocation and onboarding of new employees and non-staff, ensuring smooth transitions
- Coordinated ordering, delivery, set-up and breakdown of food for internal meetings and events.
- Supported multiple departments with major conferences and events.
- Streamlined the expense reporting process for individual and VP of Web Development, facilitating financial oversight and accountability.
- Drafted clear and concise instructions for the 'Meeting Room Set Up Form' to enhance understanding and usability.
- Entered data for multiple departments to maintain accurate records.
- Performed building audits of all office space leased and main common areas.
- Developed bedbug policy to enhance workplace safety and compliance
Senior Sale Associate
Nine West Outlet
Alexandria
05.2000 - 06.2006
- Facilitated customer satisfaction through personalized and attentive service.
- Processed cash, check, and credit card transactions for women's shoes and accessories, contributing to overall sales.
- Supported visual merchandising and managed inventory, ensuring optimal stock levels.
Receptionist
Military Order of the Purple Heart
Springfield
08.2004 - 03.2006
- Managed incoming calls for staff and clients to ensure effective communication.
- Multi-tasked administrative duties to support office operations.
- Processed yearly membership fees to ensure accurate financial records.
- Maintained accurate records by updating individual membership information.
- Sorted and distributed mail while entering membership applications to maintain organization.
Office Assistant (Temporary Assignment)
ACSYS INC
Washington
09.2002 - 05.2003
- Managed scheduling and appointment coordination for office staff and executives.
- Welcomed clients and coordinated internal meetings, enhancing communication and scheduling efficiency.
- Executed administrative tasks, including data entry, filing, and telephone management, ensuring smooth daily operations.
- Assisted with document preparation and filing for various departments.
- Supported customer inquiries by providing information and resolving issues promptly.
Education
Certificate - Human Resources: Newly Assigned Human Resources Duties
Fred Pryor Seminars
Bethesda, MD06-2014
T.C. Williams High School -
T.C. Williams High School
Alexandria, VA06-2002
Skills
- Administrative support skills
- Microsoft Office Suite expertise
- Microsoft Outlook proficiency
- Data accuracy
- File management
- Invoicing and payments handling
- Scheduling management
- Event coordination
- Back office operations management
- Vendor management
- Vendor liaison
- Recruitment support
- Operations optimization
- Customer satisfaction
- Bilingual English and Spanish
- Effective communication skills
- Detail orientation
- Time management abilities
- Problem solving
- Strong problem-solving abilities
- Multi-tasking
- Adaptability and flexibility
- PC proficiency
- Office equipment proficiency
- Microsoft Solomon knowledge
- Fortis Edit skills
- Research capabilities
- Report analysis expertise
- Sensitive material handling skills
- Employee support
- Internal communications expertise
- Presentation preparation abilities
- Computer skills proficiency
- Office management skills
- Office management skills
Timeline
Accounting and Human Resources Assistant
Stone Street Capital, LLC
01.2013 - 06.2016
Office Assistant
GMAC
03.2006 - 10.2012
Receptionist
Military Order of the Purple Heart
08.2004 - 03.2006
Office Assistant (Temporary Assignment)
ACSYS INC
09.2002 - 05.2003
Administrative Assistant
Ramon Construction, Co Inc
05.2001 - Current
Senior Sale Associate
Nine West Outlet
05.2000 - 06.2006
Certificate - Human Resources: Newly Assigned Human Resources Duties
Fred Pryor Seminars
T.C. Williams High School -
T.C. Williams High School