Nubia Jackson
Clinton
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Retail Associate
Express Factory Outlet
07.2024 - 12.2025
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Crew Member
Wendy’s, MD
08.2023 - 11.2023
- Customer service; Greeting customers and taking orders. Handling their questions and concerns.
- Preparing and assembling food as well as ensuring food safety and cleanliness.
- Keeping work areas, dining areas, and restrooms cleans. Doing routine cleaning such as mopping and sweeping.
- Collaboratively working with other team members; Communicating with kitchen staff and other colleagues.
Assistant Childcare Provider
Little Wonders, MD
06.2021 - 08.2021
- Assisted childcare teacher by supervising small groups of 3-7 years of age during reading circles and organized playtime
- Responsible for cleaning and organizing toys and play area as well as prepping and serving lunch
- Performed various duties including changing diapers, teaching toddlers numbers and alphabets, washing soiled clothing, and monitoring clients during nap time
Sales Associate
Walmart
09.2019 - 01.2020
- Operated cash registers, processed transactions, and handled cash, credit, and returns efficiently.
- Maintained store appearance by organizing shelves, restocking products, and ensuring the store was clean and well-organized.
- Collaborated with team members and supervisors to achieve sales targets and ensure inventory levels were adequate.
Education
Honor Society -
Morgan State University
01-2025
High School Diploma -
Oxon Hill High School
05-2024
Associate of Science - Biology
Morgan State University
Baltimore, MD12-2027
Skills
- Damaged goods processing
- Point of sale systems
- Product merchandising
- Self-directed learning
- Reliability and punctuality
- Cash register operation
- Hospitality and accommodation
Timeline
Retail Associate
Express Factory Outlet
07.2024 - 12.2025
Crew Member
Wendy’s, MD
08.2023 - 11.2023
Assistant Childcare Provider
Little Wonders, MD
06.2021 - 08.2021
Sales Associate
Walmart
09.2019 - 01.2020
Honor Society -
Morgan State University
High School Diploma -
Oxon Hill High School
Associate of Science - Biology
Morgan State University
Study Abroad
Study Abroad trip to Aix-en-Provence, France. Explored the different cultures as well as intermingle with the locals gaining more social and communication skills.