Summary
Overview
Work History
Education
Skills
Timeline
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NyAsia Thomas

Baltimore

Summary

Versatile and dynamic, with a proven track record at Essex Elementary School, I excel in behavior management and customer service. Leveraging teamwork and time management skills, I've significantly contributed to creating supportive learning environments and enhancing customer satisfaction. My diverse experience spans educational support to customer-facing roles, demonstrating a commitment to excellence and a positive attitude.

Overview

4
4
years of professional experience

Work History

Assistant Teacher

Essex Elementary School
09.2024 - 03.2025
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

Packer

Amazon
11.2023 - 08.2024
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Packed, weighed and shipped items per customer specifications.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Stocker

Walmart
02.2023 - 07.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.

Cashier

Harris Teeter
10.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Server

Charlestown
12.2021 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Barista

Starbucks
04.2021 - 11.2021

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  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Education

High School Diploma -

Catonsville High School
Catonsville, MD
05-2023

Skills

  • Parent-teacher communication
  • Behavior management
  • Lesson planning
  • Special education support
  • Teamwork
  • Time management
  • Customer service
  • Active listening
  • Conflict resolution
  • Willing to learn
  • Positive attitude
  • Customer assistance

Timeline

Assistant Teacher

Essex Elementary School
09.2024 - 03.2025

Packer

Amazon
11.2023 - 08.2024

Stocker

Walmart
02.2023 - 07.2023

Cashier

Harris Teeter
10.2022 - 02.2023

Server

Charlestown
12.2021 - 08.2022

Barista

Starbucks
04.2021 - 11.2021

High School Diploma -

Catonsville High School
NyAsia Thomas