
Reliable and adaptable professional with hands-on experience in customer service, team leadership, and operations. Skilled at multitasking, problem-solving, and delivering results in fast-paced environments. Known for a strong work ethic, attention to detail, and a positive, solution-oriented attitude.
Picked, scanned, and packaged grocery orders with a strong focus on accuracy and efficiency. Proactively identified out-of-stock items and selected appropriate substitutions to meet customer needs. Planned efficient in-store routes to complete orders within time requirements. Maintained an above-average Units Per Hour (UPH) while working 80+ hours biweekly. Earned Gold performance status within the first month, qualifying for priority shift selection.
Promoted March 2021
Assisted customers with orders, food preparation, and accurate cash handling. Performed cashier, line, and preparation duties to support daily operations. Supervised shifts by confirming staff coverage and maintaining workflow. Monitored inventory, food supplies, and restaurant materials. Handled cash counts, deposits, and sales accuracy. Opened and closed the restaurant, including cleaning and securing the building.
Maintained cleanliness of public areas, including lobbies, restrooms, and event spaces for meetings and weddings. Cross-trained in housekeeping to clean and prepare guest rooms as needed. Supported hotel operations by adapting to staffing needs and maintaining service standards.
Processed customer transactions accurately and efficiently using POS systems. Collaborated with team members to optimize store operations and workflow efficiency. Resolved customer complaints effectively, ensuring satisfaction and loyalty retention. Stocked, tagged and displayed merchandise as required.
Supervised daily activities and routines for children, ensuring safety and engagement. Developed educational activities to promote cognitive and social development. Coordinated schedules, including playdates, meals, and transportation for school events. Communicated regularly with parents regarding children's progress and behavior. Managed household tasks such as meal preparation and light cleaning to maintain a nurturing environment.
Data FundamentalsmCredential at IBM SkillsBuild