Nykia Campbell
Hyattsville
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
11
11
years of professional experience
Work History
Housekeeper
Villa Rosa Nursing Home
02.2023 - Current
- Emptied trash receptacles throughout the property.
- Disinfected telephones, light switches and other frequently touched objects.
- Sanitized all areas of the hotel lobby and public restrooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Organized closets with hangers for guests' clothing items.
- Observed proper use of chemicals when cleaning various surfaces.
- Followed safety procedures when handling hazardous materials.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Housekeeper
Woodbine Rehabilitation and Healthcare
Alexandria
09.2020 - 06.2022
- The basic duties of a housekeeping department or service such as dusting, polishing furniture and vacuuming.
- I empty trash cans, take out garbage and replace supplies such as towels and toilet paper.
- Handle laundry, washing, folding, and ironing.
- Disinfected telephones, light switches and other frequently touched objects.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Emptied trash receptacles throughout the property.
- Observed proper use of chemicals when cleaning various surfaces.
- Maintained and organized cleaning supplies stock.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Communicated with maintenance team on damages to repair.
Cashier /Retail Sales Associate
Beauty Island
Indian Head
01.2022 - 05.2022
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
Patient Services Coordinator
George Washington Medical Faculty Associates
Washington
12.2018 - 03.2020
- Answer multi line phone and Screen calls
- Greet patients
- Open and distribute mail to designated department
- Schedule patient's appointments
- Plan staff meetings
- Maintain office inventory/supplies
- Patients tracking with tele tracking
- Collect patient's copayment
- Data entry
Sales Associate and Cashier
Payless Shoe Salesmen
Bowie
02.2018 - 05.2019
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Tracked sales performance metrics to identify trends in market place.
- Putting in order for customers Shoes on the computer.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
Child Development Teacher
High School Program
Springdale
09.2014 - 12.2016
- Incorporated music, art, drama, literature, and physical education into class lessons.
- Encouraged socialization among students through group activities and discussions.
- Integrated technology into lesson plans to engage students in their learning experience.
- Facilitated parent and teacher conferences to discuss student performance and goals.
- Implemented behavior management strategies when necessary.
- Encouraged creative thinking by providing open-ended questions during lessons.
- Collaborated with other teachers, administrators, and parents on various projects related to student success.
- Observed, documented, and reported on each student's development and behavior.
Teacher Assistant
High School Program
Springdale
03.2015 - 06.2016
- Collected data on student performance and behavior.
- Participated in parent conferences when requested by the teacher.
- Created lesson plans based on established curriculum guidelines.
- Conducted small group instruction sessions under the direction of the teacher or specialist.
- Maintained discipline in the classroom by monitoring student behavior.
- Organized field trips for students to enhance learning experiences.
- Utilized technology-based tools to support instruction.
- Identified weakness and strengths to create strategic student improvement plans.
- Made special accommodations to integrate students with ADD, ADHD and other learning disabilities.
Education
High school diploma -
Charles Herbert Flowers High School
Springdale, MDSkills
- Microsoft Word
- Excel
- Typing
- PowerPoints
- Communication
- Problem solving
- Creativity
- Teamwork
- Organization
- Writing
- Customer service
- Empathy
- Active listening
- Fast learner
- Computer literacy
- Hospitality
- Cleaning
- Childcare
- Computer skills
- Guest services
- Detail-oriented cleaning
- Customer engagement
- Communication skills
- Time management
- Task prioritization
- Housekeeping
- Vacuuming and sweeping
- Customer service-focused
- Multitasking and organization
- Dusting
- Watering plants
- Cleaning bathrooms
- Deep cleaning
- Front desk
- Hospitality background
- Folding clean laundry
- Host/hostess experience
- Serving
- Caregiving
- Teaching
- Veterinary experience
- Microsoft Office
- Retail sales
Timeline
Housekeeper
Villa Rosa Nursing Home
02.2023 - Current
Cashier /Retail Sales Associate
Beauty Island
01.2022 - 05.2022
Housekeeper
Woodbine Rehabilitation and Healthcare
09.2020 - 06.2022
Patient Services Coordinator
George Washington Medical Faculty Associates
12.2018 - 03.2020
Sales Associate and Cashier
Payless Shoe Salesmen
02.2018 - 05.2019
Teacher Assistant
High School Program
03.2015 - 06.2016
Child Development Teacher
High School Program
09.2014 - 12.2016
High school diploma -
Charles Herbert Flowers High School