Oghenetega Avwenagha
Baltimore
Summary
Results-oriented professional with extensive experience in manufacturing operations and retail management. Proven track record as a Production Manager with over five years of experience driving efficiency improvements, streamlining workflows, and implementing process enhancements to exceed production goals. I am skilled in fostering collaborative teams, maintaining strict compliance with safety and quality standards, and executing strategic plans to optimize resource management. Dynamic and results-driven Department Supervisor at Home Depot, specializing in the lumber, building materials, and hardware department. Adept at leading teams, driving sales, and managing inventory to meet departmental objectives while enhancing customer satisfaction. Known for cultivating strong team morale, ensuring safety compliance, and delivering exceptional customer service. Proficient in building vendor relationships, managing budgets, and implementing process improvements to streamline operations and exceed performance expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Department Supervisor – Lumber, Building Materials, and Hardware
Home Depot
07.2024 - Current
- Lead a team of associates to achieve sales targets, enhance customer satisfaction, and maintain high operational standards in the lumber, building materials, and hardware departments
- Manage inventory levels to ensure product availability while minimizing shrinkage; collaborate with vendors to maintain supply chain efficiency
- Train and mentor team members, fostering professional development and alignment with company goals
- Oversee compliance with safety protocols, ensuring a secure environment for customers and employees
- Analyze sales data to develop strategies for meeting departmental goals, improving margins, and driving growth
- Address and resolve customer concerns, providing tailored solutions to maintain loyalty and satisfaction
- Coordinate with cross-functional teams to optimize merchandising, execute promotional events, and ensure department readiness
- Conduct regular performance evaluations, offering constructive feedback to support team success
Production Manager
Quanta Computer
10.2017 - 06.2024
- Spearhead production operations to meet customer demands, optimizing resources and manpower for maximum efficiency
- Develop and maintain production schedules, ensuring flexibility to adapt to changing priorities
- Monitor equipment functionality and raw material availability, reducing downtime and improving output quality
- Lead workforce training initiatives, promoting adherence to compliance and productivity goals
- Conduct performance reviews, provide actionable feedback and implement improvement strategies where needed
- Oversee quality control processes, maintaining high standards to deliver consistent product excellence
- Implement significant process improvements, enhance throughput and reduce operational bottlenecks
- Collaborate across departments to coordinate production requirements with material handling and staffing
- Draft, revise, and enforce SOPs to standardize operations and ensure procedural consistency
- Utilize KPIs to analyze performance trends and make data-driven decisions for increased productivity
- Foster a culture of continuous improvement, eliminating process inefficiencies and driving innovation
Education
Bachelor of Science - Cybersecurity
University of Maryland Global Campus
Skills
- Health & Safety Compliance
- Standard Operating Procedures (SOP) Development
- Workforce Training & Development
- Continuous Process Improvement
- Quality Assurance & Control Standards
- Strategic Resource Management
- 5S Methodology Implementation
- Team Leadership & Conflict Resolution
- Performance Evaluation & Feedback
- Time Management & Critical Thinking
- Team Leadership & Development
- Inventory Control & Replenishment
- Customer Service Excellence
- Safety & Compliance Management
- Sales Strategy & Execution
- Training & Mentorship
- Vendor Relationship Management
- Process Optimization & Workflow Planning
- Performance Evaluation & Goal Setting
- Conflict Resolution
Accomplishments
- Increased departmental sales by15% within one year through targeted merchandising and strategic upselling initiatives.
- Reduced inventory shrinkage by10% by implementing improved tracking and restocking procedures.
- Recognized as “Supervisor of the Month” for exceptional leadership and commitment to team performance and customer satisfaction.
- Achieved a20% increase in production efficiency through strategic resource allocation and process enhancements.
- Successfully implemented a training program that improved employee adherence to SOPs by30%.
- Reduced production downtime by15% by streamlining maintenance scheduling and resource coordination.
Certification
Usable Security from University of Maryland
Timeline
Department Supervisor – Lumber, Building Materials, and Hardware
Home Depot
07.2024 - Current
Production Manager
Quanta Computer
10.2017 - 06.2024
Bachelor of Science - Cybersecurity
University of Maryland Global Campus
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