Oglinda Elvira
Chisinau,Republic of Moldova
Summary
Detail-oriented professional with strong computer skills, effective time management, and the ability to manage multiple tasks. Skilled in communication, problem-solving, teamwork, and emotional intelligence to drive efficiency and deliver results.
Overview
3
3
years of professional experience
Work History
Re-protection Specialist
Dynatech SRL
06.2022 - 07.2023
- Provided customer support, resolving inquiries and ensuring satisfaction;
- Processed and analyzed data to drive operational improvements;
- Managed professional email correspondence with clients and teams;
- Handled inbound and outbound calls, delivering timely support;
- Utilized GDS systems (Apollo, Sabre, Galileo, Amadeus) for efficient bookings;
- Proficient in handling high-volume customer inquiries and issue resolution;
Safety Coordinator
Nova Lines Operation Center SRL
08.2023 - Current
- Assisted in ensuring compliance with Driver’s Hours of Service (HOS) regulations;
- Reviewed and corrected driver logs for accuracy and adherence to HOS rules;
- Communicated with drivers via phone and email to provide guidance and support;
- Offered expertise on HOS compliance to ensure operational efficiency;
- Provided ongoing support for Electronic Logging Devices (ELD) and HOS compliance;
- Conducted routine documentation reviews to ensure regulatory adherence;
- Performed accurate data entry to maintain up-to-date records;
Education
Bachelor's Degree in Economics - Marketing and Logistics
Technical University of Moldova
Chisinau, Chișinău Municipality 09.2020 - 06.2024
Master's Degree in Economics - Digital Marketing
Technical University of Moldova
Chisinau, Chișinău Municipality 09.2024 -
Skills
- Strong communication and interpersonal skills
- Effective organizational and time management abilities
- Analytical thinking and problem-solving
- Creativity and innovation in problem-solving
- Collaborative teamwork
- High emotional intelligence and conflict resolution
- Advanced computer skills (Microsoft Office, data analysis tools)
- Adaptability and flexibility
- Attention to detail and accuracy
- Proficient in multitasking and prioritizing tasks
Languages
Romanian
Native
English
Upper intermediate (B2)
Russian
Elementary (A2)
Italian
Elementary (A2)
Personal Information
- Date of birth: 07/26/01
- Gender: Female
- Nationality: Moldovan
Timeline
Master's Degree in Economics - Digital Marketing
Technical University of Moldova
09.2024 -
Safety Coordinator
Nova Lines Operation Center SRL
08.2023 - Current
Re-protection Specialist
Dynatech SRL
06.2022 - 07.2023
Bachelor's Degree in Economics - Marketing and Logistics
Technical University of Moldova
09.2020 - 06.2024
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