Olabode Soyinka

• Improved client satisfaction scores by ensuring and enhancing quality activities of daily living to maintain self-esteem and general wellness
• Trained new team members on support protocols and tools, enhancing team efficiency and service quality.
• Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
• Improved customer care and satisfaction by addressing, resolving and de-escalating issues swiftly and efficiently during challenging days
• Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

• Manage team to provided personalized care to 15 clients
• Ensure team to manage medication schedules for 15+ clients
• Developed weekly meal plans with dietician and kitchen portal to meet dietary needs
• Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
• Coordinated with other department heads to ensure alignment of team goals with overall company strategy.

Manage team assisted clients with daily living activities

• Reduced incident reports by through proactive care
• Ensure team facilitated community integration for autistic individuals
• Ensure team maintained clean, safe, and well-organized patient environment.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.