Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level computer science position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Student Technical Support Assistant I
George Washington University
03.2023 - Current
Install, configure, test, and maintain operating systems, application software, and system management tools.
Contribute to developing efficient support processes, reducing overall workload for the team.
Enhance team productivity by training new technical support assistants on company policies and procedures.
Maintain high levels of customer satisfaction through regular follow-ups and proactive communication.
Manage escalated cases effectively, collaborating with senior technicians to resolve complex problems quickly.
Education
Bachelor of Science - Computer Science
THE GEORGE WASHINGTON UNIVERSITY
01.2025
Skills
HTML
CSS
SQL
MySQL
GitHub
Operating Systems
Data Structures
Object Oriented Programming
JAVA
C
Python
Assembly
Classprojects
INDEPENDENT RESEARCH ON VECTOR REGISTERS (Spring 2024) - Research how AVX2 vector registers can pass arguments and large chunks of data by manipulating its calling convention. This research involves writing code in assembly, vector registers intrinsic, and assembly instructions.
DESIGNING A CONTAINER IN XV6 (TEAM PROJECT)(Fall 2023) - Designed a Container and container manager where the manager receives requests to create new containers declared that defines the container's file system and sets the maximum number of processes it can fork.
SCHOOL SYSTEM DATABASE AND WEBSITE (TEAM PROJECT) (Spring 2023) - Designed and implemented a college database system and website using MySQL, flask, HTML, and Python.
Affiliations
Epsilon Sigma Alpha (ESA): Participates in volunteer services around D.C.
Registered Nurse - ED/ICU Float Pool at George Washington University HospitalRegistered Nurse - ED/ICU Float Pool at George Washington University Hospital