Summary
Overview
Work history
Education
Skills
LANGUAGES
COURSES
Timeline
Generic
OLGA UZUN

OLGA UZUN

Summary

Experienced Agile Coach with a proven knack for fostering high-performing, collaborative team environments and driving continuous improvement. Spearheaded multiple enterprise agile transformations, resulting in significantly enhanced team productivity and delivery efficiency. Expert in guiding cross-functional teams to adopt agile practices, leading to a track record of project success and elevated stakeholder satisfaction.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work history

Agile Coach

maib
03.2024 - 09.2025
  • Facilitated Scrum ceremonies to enhance team collaboration and productivity.
  • Monitored progress and reported outcomes to stakeholders regularly.
  • Supported team development through targeted training initiatives and process improvements.

Customer relations specialist

Credits2All SRL
01.2016 - 01.2023
  • Conducted comprehensive credit file analysis to assess lending risks.
  • Provided customer support, addressing inquiries and resolving issues promptly.
  • Consulted clients regarding loan applications and payment processes, etc

Customer Advisor for Individuals

OTP Bank
01.2015 - 01.2016
  • Conducted credit file analysis to assess financial viability.
  • Opened accounts and managed deposits effectively.
  • Provided consultations on banking services to enhance customer understanding.

Sales assistant

I.C.S. Raiffeisen Leasing SRL
02.2013 - 10.2014

Verified documents for leasing files, ensuring accuracy and completeness.
Executed data completion in 1C system efficiently.
Conducted analyses of leasing files for insights and decision-making.
Engaged with clients to negotiate and finalise lease contracts.

Education

Master - economics, banking management

Academy of Economic Studies of Moldova
01.2015 - 01.2017

Graduate - economics, finance and banking

Academy of Economic Studies of Moldova
01.2011 - 01.2014

Skills

  • Project Management
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Strategic agility
  • Agile modelling

LANGUAGES

English B1
Russian B2

COURSES

Agile Project Management in IT- Tekwill academy

Timeline

Agile Coach

maib
03.2024 - 09.2025

Customer relations specialist

Credits2All SRL
01.2016 - 01.2023

Customer Advisor for Individuals

OTP Bank
01.2015 - 01.2016

Master - economics, banking management

Academy of Economic Studies of Moldova
01.2015 - 01.2017

Sales assistant

I.C.S. Raiffeisen Leasing SRL
02.2013 - 10.2014

Graduate - economics, finance and banking

Academy of Economic Studies of Moldova
01.2011 - 01.2014
OLGA UZUN