Summary
Overview
Work History
Education
Skills
Internship
Languages
Timeline
Generic

Olivia Merrick

Cockeysville

Summary

I am a dynamic individual with a strong work ethic and exceptional customer service skills. I have the ability to multitask and collaborate effectively, ensuring efficient service and guest satisfaction in high-pressure environments. I am reliable, results-driven, and committed to making meaningful contributions to all environments.

Overview

2026
2026
years of professional experience

Work History

Server

Elkridge Country Club
08.2025 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for service.
  • Followed health and safety protocols to maintain safe and sanitary environments for members and staff.
  • Used slow periods to restock supplies.
  • Suggested wine pairings to go with specific menu items.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by members.
  • Learned and utilized extensive bar and wine knowledge to enhance member dining experiences.

Server

Blakehurst Senior Living Community
05.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly.
  • Worked with POS system to place orders and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and positive guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained relationships with residents.

Restaurant Hostess and Food Runner

Earth Wood & Fire
2023 - 2024
  • Demonstrated strong multitasking skills by handling phone inquiries while attending to in-person guest needs.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Organized waitlists for busy times, ensuring efficient seating of guests.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Assisted servers by delivering food to tables in a timely manner.

Sales Associate

Girlhero Boutique
2022 - 2023
  • Organized racks and shelves to maintain store visual appeal and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing and tagging.
  • Managed social media content.
  • Rotated stock and restocked racks and shelves to maintain product availability.

Education

Criminal Justice

University of Mississippi
University, MS
05-2029

High School Diploma -

Roland Park Country School
Baltimore, MD
06-2025

Skills

  • Sales expertise
  • Exceptional customer service
  • Strong work ethic
  • Guest engagement
  • Service prioritization
  • Team collaboration
  • Multitasking and organization
  • Liquor, wine, and food service

Internship

During the summer of 2024, I spent one week interning with Sgt. Dave Crites in the Homicide Division of the Baltimore Police Department. Over the course of the week, I was fortunate enough to spent time around active crime scenes, in the OCME (Office of the Chief Medical Examiner), as well as watching real time investigations happening in the room next to me.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Server

Elkridge Country Club
08.2025 - Current

Server

Blakehurst Senior Living Community
05.2024 - 10.2024

Restaurant Hostess and Food Runner

Earth Wood & Fire
2023 - 2024

Sales Associate

Girlhero Boutique
2022 - 2023

Criminal Justice

University of Mississippi

High School Diploma -

Roland Park Country School

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Olivia Merrick