Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olivier Keumeni

Columbia,MD

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Committed and hardworking worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

6
6
years of professional experience

Work History

CVS ASSOCIATE

CVS Pharmacy
07.2023 - 05.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Directed and supported consumer and retail activity by working closely with CVS Pharmacy's team 4-6 days a week.
  • Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
  • Implemented innovative solutions for maximizing limited retail space without sacrificing visual impact or accessibility to products.
  • Boosted sales performance by implementing strategic retail plans and optimizing store layouts.
  • Maintained strict adherence to visual merchandising guidelines, ensuring brand consistency throughout the retail environment.
  • Maximized product exposure by strategically organizing displays, ensuring optimal placement within retail locations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier and Bagger

Harris Teeter
08.2019 - 04.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Ice Cream Maker

Subzero
04.2019 - 04.2019
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Introduced new menu items, sundae toppings and cone varieties to encourage upselling and add-on purchases.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Offered samples of new ice cream flavors to customers.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Followed instructions and processes to maintain food and beverage integrity.
  • Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.

Consession Worker

University Of Maryland
02.2018 - 03.2019
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Offered exceptional customer service to all guests.
  • Adhered to company policies, safety procedures and performance standards.
  • Maintained overall safe work environment through expressing care for the work space and keeping standards of quality and cleanliness to reduce safety risks.

Education

High School Diploma -

Howard Community College
Columbia, MD
06.2017

Skills

  • Carts Collection
  • Special Assignments
  • Covid Symptom Screening
  • Food Production Processes
  • Safe Food Handling
  • Maintaining Clean Work Areas
  • Food Preparation
  • Cash Register Operation
  • Equipment Cleaning
  • Product Stocking and Rotation
  • Equipment Troubleshooting and Maintenance
  • Grocery Standards
  • Consultative Sales Approach
  • Order Accuracy
  • Food and Beverage Service
  • Integrity and Dependability
  • Teamwork and Collaboration
  • Customer Satisfaction
  • Sweeping and Mopping
  • Time Management
  • Store Layouts

Languages

French
Native or Bilingual

Timeline

CVS ASSOCIATE

CVS Pharmacy
07.2023 - 05.2024

Cashier and Bagger

Harris Teeter
08.2019 - 04.2020

Ice Cream Maker

Subzero
04.2019 - 04.2019

Consession Worker

University Of Maryland
02.2018 - 03.2019

High School Diploma -

Howard Community College

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Olivier Keumeni