To passionately pursue a career in a dynamic organization that provides an opportunity for a challenging, creative and in-depth experience so that I can be a great instrument to the success of the organization
Overview
15
15
years of professional experience
Work History
Epic Application Analyst
MedStar Health
Baltimore
01.2023 - Current
Collaborated with clinical staff to gather requirements for application updates.
Analyzed Epic applications for system integration and user support.
Operations Analyst
Wepayng.com
08.2018 - 08.2020
Directed daily administrative processes and procedures to enhance operational efficiency.
Ensured alignment of company policies with business objectives to drive success.
Strategically planned and managed projects to achieve organizational goals.
Analyzed operational data to inform decision-making and optimize performance.
Developed business functionality improvements that increased profitability.
Communicated with management teams to ensure adherence to established processes.
Monitored product inventory levels to prevent shortages and overstock situations.
Maintained positive relationships with clients and vendors to foster collaboration.
Project Administrator
Humidlinks
01.2018 - 08.2018
Worked with Manager to develop project plan.
Scheduled regular project meetings to discuss about status and issues.
Maintained project calendar and ensured project was completed on-time.
Ensured all project deliverables were in accordance with quality standards.
Project Administration
Reporting and Monitoring tasks for timely execution
Sourcing of Quality content and information for projects and other services as required on the Project
Monitoring, Closure and controlling of a Project
Creating charts and schedules
Duties
Client-Relationship Support Officer
Standard Chartered Bank
12.2010 - 10.2016
Executed booking of international trade finance bills and letters of credit.
Designed flow processes and prepared statistical analysis plans.
Authored detailed specifications for analysis methods.
Conducted quality control checks on data transcription.
Supported teams in planning, designing, conducting, and reporting studies.
Collaborated with relationship managers to resolve wholesale banking client issues.
Ensured proper documentation to facilitate smooth service and informed clients of template changes.
Managed risk profile through credit quality monitoring.