Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
FT Custom Framing Manager
Michaels Arts And Crafts
Owings Mills, MD
01.2023 - Current
Manage and execute the delivery of high-quality framing solutions at an efficient pace
Trained new employees on custom framing techniques, ensuring quality workmanship and consistency.
Developed strong relationships with clients, resulting in repeat business and referrals.
Supervised daily operations of the framing department & store, delegating tasks efficiently among team members.
Studio Assistant
James Williams II Studio
Baltimore, MD
06.2022 - 07.2023
Established and maintained productive professional working relationships to promote beneficial project results
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Proved successful working within tight deadlines and a fast-paced atmosphere.
PT Sales Associate
Michaels Arts And Crafts
Hunt Valley, MD
03.2019 - 12.2022
Provided positive first impressions to welcome existing, new, and potential customers
Organized racks and shelves to maintain store visual appeal, engage customers, and answer questions about merchandise
Answered customer questions regarding the application of merchandise for their projects.
Managed returns, exchanges and refunds in accordance with store policy.
PT Custom Framer
Michaels Arts And Crafts
Hunt Valley, MD
03.2019 - 12.2022
Guided customers in designing a framing project most suitable to protect and compliment their artifact
Followed protocols and stayed organized to provide personal and teammate safety
Maintained energy, enthusiasm, and friendliness in a fast-paced environment.
Collaborated with team members to complete large-scale projects within tight deadlines while maintaining high-quality standards.