Omolola Esther Oluwatayo
Upper Marlboro
Summary
Driven by integrity and dedication, I leveraged my exceptional human-interpersonal and administrative skills at OurCare Incorporation to enhance staff wellbeing and compliance, significantly improving operational efficiency. At Barclays Bank, my adeptness in AML/KYC policies spearheaded projects that bolstered compliance, showcasing my ability to thrive under pressure and achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Administrative Assistance
OurCare Incorporation (Ourcare inc)
01.2024 - Current
- Overall wellbeing of the staffs, and ensuring staffs are up to date on the training qualifications, licenses and to provide business update as regarding the individuals we serve
- I work directly with the Human Resources department to coordinate business engagement with the parents and guardians as well as other organizations such as OHCQ and DDA in all matters relating to the organization and the individuals
- Ensuring the business maintains compliances with all regulatory requirements as applicable in the state of Maryland regarding healthcare management.
Peer Advisor
Concordia International Center
09.2022 - 10.2023
- Maintained a supportive and working relationship with university administrators and students through effective communications via mail and social media post
- Assisted in organizing various events to celebrate diverse cultures and ethnic groups
- Maintained advising related international student records
- Provide information and guidance to incoming first year students and transfer international students to ease into CUW and getting them started
- Served as a guide for incoming freshmen and international transfer students throughout registration and preview periods.
- Encouraged responsible decision-making among peers by sharing insights on time management strategies, study tips, and stress management techniques.
- Developed strong rapport with assigned advisees, leading to increased trust and open communication about academic challenges.
AML/KYC Officer
Barclays Bank (part-time Remote Work)
06.2021 - 08.2022
- Perform name and account research based on lists and reports provided through established resources to determine if evidence of money laundering activities exists
- Evaluate transactions and customer relationships for Money laundering activities, identifying red flag issues, and escalating within the AML framework for further investigation
- Collect and examine financial statements and documents to assist in identifying unusual transaction patterns
- Provide additional support with the AML compliance organization on more complex issues, including research techniques and capabilities, as well as other solutions
- Conduct investigations on questionable account activities
- Prepare and file No Further Action Report (NFA) for accounts which have been identified to have not carried out any form of suspicious activity
- Conduct suspicious activity investigations, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes
- Maintain a current understanding and knowledge of AML, KYC, Due Diligence, and financing issues, policies, and procedures.
- Spearheaded successful projects from conception through completion, showcasing strong project management abilities.
Sales Executive
Sales SupportApp
07.2019 - 06.2021
- Help customers with complaints and questions, giving of information about company’s product and services
- Negotiating all contract with prospective clients
- Helping to determine pricing schedules for quotes, promotions, and negotiations
- Establish, develop, and maintain positive business and customer relationships.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Administrator
ARM Life Plc.
06.2016 - 08.2018
- Maintain and develop good relationship with customers through personal contact or meetings or via telephone calls
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
- Maximization of sales for company’s products, sales record and order information and remitting to the sales department
- Conduct investigations on questionable account activities
- Guiding and solving queries of customers
- Handling cash transactions
- Provision of information regarding product and services.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
Student Advisor
Borsche Academy International Consult
09.2014 - 06.2018
- International student placement
- Student application placement
- Liaison with university abroad on international student welfare
- International student Guidance/Counseling and organizing predeparture briefings
- Provision of information regarding product and services.
Education
MBA - Healthcare Administration Management
Concordia University Wisconsin
Mequon, WI12.2023
Master of Science - Business Administration And Management
Ukrainian-American Concordia University
Kyiv, Ukraine06.2022
Others - Language Arts Education
Salvador Dali Art Institute For Decorative Model
Kyiv01.2020
Bachelor of Science - Economics
Oduduwa University, Nigeria
Nigeria10.2014
High School Diploma -
Lagos State Senior Model College, Meiran, Nigeria
Lagos08.2010
Skills
- Excellent Human-interpersonal skills
- Administrative Policy Development, administrative duties
- Self-motivated and target oriented
- Excellent Oral and written communication skills
- Efficient Manager of resources to achieve Organizational goal
- Ability to work under pressure and effective team player
- Integrity, dedication, and honesty
- Activities of daily living assistance
Activities
Travelling, listening to music and internet research
Timeline
Administrative Assistance
OurCare Incorporation (Ourcare inc)
01.2024 - Current
Peer Advisor
Concordia International Center
09.2022 - 10.2023
AML/KYC Officer
Barclays Bank (part-time Remote Work)
06.2021 - 08.2022
Sales Executive
Sales SupportApp
07.2019 - 06.2021
Sales Administrator
ARM Life Plc.
06.2016 - 08.2018
Student Advisor
Borsche Academy International Consult
09.2014 - 06.2018
MBA - Healthcare Administration Management
Concordia University Wisconsin
Master of Science - Business Administration And Management
Ukrainian-American Concordia University
Others - Language Arts Education
Salvador Dali Art Institute For Decorative Model
Bachelor of Science - Economics
Oduduwa University, Nigeria
High School Diploma -
Lagos State Senior Model College, Meiran, Nigeria
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