Omotola Falana
Rosedale
Summary
Accomplished Program Manager with a proven track record at Dockings Healthcare Services, excelling in strategic planning and problem-solving. Spearheaded cross-functional teams to exceed project goals within stringent deadlines, achieving significant program improvements. Skilled in MS Office and adept at fostering stakeholder relationships, demonstrating exceptional leadership and critical thinking abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Manager
Dockings Healthcare Services
12.2023 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Direct Support Professional
Dockings Healthcare Services
06.2023 - 12.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Education
Bachelor In Science - Science Education
University of Lagos
Nigeria11.2015
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Process improvement
- Decision-making
- MS office applications
- Program leadership
- Training and development
- Critical thinking
- Team training and development
- Flexible and adaptable
- Attention to detail
Certification
CMT: Certified Medical Technician
First Aid and CPR: Certified
Mandt Certified: Crisis intervention and behavior management
DDA Core Certified: Developmental Disabilities Administration training
Additional Information
Available to relocate
Timeline
Program Manager
Dockings Healthcare Services
12.2023 - Current
Direct Support Professional
Dockings Healthcare Services
06.2023 - 12.2023
Bachelor In Science - Science Education
University of Lagos
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