Oticía H Harris
Temple Hills
Summary
Dedicated security professional with specialized training in weapon handling to ensure safety of staff, visitors, and property. Experienced in conducting thorough patrols of facilities and grounds to identify criminal activities and policy breaches. Skilled in conflict resolution and emergency response protocols, adept at maintaining a secure environment at all times.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Armed SPO Officer(SCC Command Center)
Allied Universal Security
06.2024 - Current
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Cultivated strong connections with internal and external stakeholders to enhance collaboration opportunities.
- Executed day-to-day functions of command center.
- Liaised with stakeholders to serve as emergency information system for high-profile clients.
- Demonstrated exceptional decision-making skills under high-pressure situations resulting in effective threat mitigation.
- Performed routine audits of security systems and procedures to identify areas requiring improvements or updates.
- Monitored multiple security systems simultaneously, ensuring optimal performance and rapid response times.
Armed Security Supervisor
Medstar NRH
05.2022 - 06.2024
- Handled security issues and emergency situations with calm and collected approach.
- Kept positive and upbeat security presence in interactions with employees and guests.
- Delivered consistent, high-quality security services in line with facility standards and safe practices.
- Searched bags or belongings and seized prohibited items.
Armed Special Police Officer
MedStar NRN
09.2008 - 06.2024
- Monitor CCTV cameras and alarms systems
- Observe conditions within the campus
- Check in guest, staff, and contractors
- Document daily activities
- Report incidents as per policy
- Respond according to policy and procedures.
Stroke Navigator
National Rehabilitation Hospital
09.2008 - 09.2010
- Collaborate with staff to tailor patient care
- Identify community resources and make referrals
- Support research related to stroke care.
Security Officer
National Rehabilitation Hospital
08.2006 - 06.2008
- Observed and monitored daily conditions
- Investigate complaints, disturbances, and violations.
Education
General Studies - undefined
McKinley Tech High School
Washington, DCSkills
- A customer service and security professional with more than 15 years experience seeking a chance to grow and learn more about access, and working with Genetec systems
- Problem solving
- Multitask
- Staff supervision
- Interviewing techniques
- Decision making
- Emergency response
- Firearms proficiency
- Critical thinking
- De-escalation techniques
- Security systems
Certification
- SPO License SPO11285
- OC Spray Certification
- ASP Baton Certification
- Handcuff Certification
- Weapons Training Certification
Additional Information
I also do badge access( Genetec) for employees
I watch CCTV cameras for incidents, patrols etc.
OCCUPATIONAL LICENSES
- Customer Service
- De-Escalation
- Problem Solving
- Communication
- Teamwork
- Collaboration
- Accountability
- Training
- Decision Making
- Patience
Timeline
Armed SPO Officer(SCC Command Center)
Allied Universal Security
06.2024 - Current
Armed Security Supervisor
Medstar NRH
05.2022 - 06.2024
Armed Special Police Officer
MedStar NRN
09.2008 - 06.2024
Stroke Navigator
National Rehabilitation Hospital
09.2008 - 09.2010
Security Officer
National Rehabilitation Hospital
08.2006 - 06.2008
General Studies - undefined
McKinley Tech High School
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