Ousmane Ba
Silver Spring
Summary
Throughout my entire career history, I have always found myself excelling, and have always taken full advantage of upward mobility. I have found that no matter where you are working, a lot of key components remain similar: willingness to adapt to any team member's personality to maximize efficiency, and understanding that pride can often interfere with the company's forward mobility {i.e. the customer is always right type of attitude). Dedication to the task at hand is key; Once I become familiar with day to day activities, it becomes fun for me to delve deeper into my work.
Overview
9
9
years of professional experience
Work History
Freelance Electrician
WonderWorxs
Rockville, MD
01.2024 - 05.2026
- Installed and maintained electrical systems in residential and commercial properties.
- Diagnosed electrical issues, providing efficient troubleshooting and repairs.
- Conducted routine inspections to ensure optimal performance of electrical systems.
- Collaborated with team members to ensure compliance with safety regulations and codes.
- Trained junior electricians on safety practices and installation techniques.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
Dog Daycare Attendant
Dogtopia
North Bethesda, MD
03.2025 - 11.2025
- Supervised daily activities of dogs, ensuring safety and well-being in a structured environment.
- Facilitated socialization among dogs, promoting positive interactions and reducing behavioral issues.
- Managed feeding schedules and monitored dietary needs to maintain health standards.
- Trained new staff on best practices in animal care and customer service protocols.
- Developed strong relationships with pet owners, providing updates on their pets' behavior and activities.
Freight Manager
Dollar Tree
North Bethesda
01.2022 - 01.2024
- Managed freight operations, ensuring timely and accurate delivery of products to stores.
- Optimized inventory management processes, reducing discrepancies and improving stock accuracy.
- Developed training programs for new staff, enhancing team performance and operational knowledge.
General Manger
&Pizza
North Bethesda, MD
10.2017 - 12.2021
- Led operational strategy to enhance customer satisfaction and streamline service delivery.
- Developed training programs to improve staff performance and mitigate turnover rates.
- Implemented inventory management systems to optimize supply chain efficiency.
- Analyzed sales data to inform menu adjustments and promotional strategies.
- Fostered a collaborative team environment, enhancing communication across all departments.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
High School Diploma -
St. Albans School
Washington, DC06-2011
No Degree - Psychology
University of Maryland
Maryland06-2015
Skills
- Verbal and written communication
- Complex Problem-solving
Team-oriented
Personable
Ambitious
- Staff training and development
- Relationship building
- Shift scheduling
- Sales techniques
Languages
French
Native or Bilingual
Timeline
Dog Daycare Attendant
Dogtopia
03.2025 - 11.2025
Freelance Electrician
WonderWorxs
01.2024 - 05.2026
Freight Manager
Dollar Tree
01.2022 - 01.2024
General Manger
&Pizza
10.2017 - 12.2021
No Degree - Psychology
University of Maryland
High School Diploma -
St. Albans School