Owen Voelker
Towson
Summary
Certified Pool Operator at DRD Pool Management, recognized for enhancing community engagement through free swim lessons. Leveraged pool chemistry expertise and strong communication skills to elevate user satisfaction and ensure compliance with health standards, while effectively managing daily operations and fostering a collaborative team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Certified Pool Operator
DRD Pool Management
06.2023 - 09.2025
- Increased awareness of swimming to locals and patrons by providing free swim lessons to those interested
- Maximized user experience by proactively addressing patron concerns or complaints regarding the facility or staff performance.
- Actively guarded and maintained pool and its facilities while coordinating with fellow lifeguards to minimize confusion
- Followed all healthy and safety procedures to ensure all equipment and pool space were in compliance with the health department
- Managed the daily operations of the facility, including staff scheduling, opening and closing procedures, and routine maintenance tasks.
Education
High School Diploma -
Towson High School
69 Cedar Ave, Towson MD05-2029
Skills
- Pool chemistry expertise
- Team leadership qualities
- Communication and interpersonal skills
- Water testing proficiency
- Musically inclined
- Observant
- Quick thinking
- Not afraid to ask questions
Certification
- Licensed Pool Operator - 7/15/25 - 7/15/28
- Lifeguard - 5/20/25 - 5/20/26
Timeline
Lead Certified Pool Operator
DRD Pool Management
06.2023 - 09.2025
High School Diploma -
Towson High School
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