Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Timeline
Generic

Pamela C. Phillips

New Market

Summary

Dynamic Talent Acquisition Specialist with proven success at Booz Allen Hamilton, adept at full lifecycle recruiting for the DoD and Intelligence Community. Expert in candidate pipeline management and regulatory compliance, leveraging strong collaboration skills to align hiring strategies with organizational goals. Committed to delivering top-tier talent for mission-critical roles.

Overview

93
93
years of professional experience
1
1
Certification

Work History

Flight Attendant/Purser

Flight Services International
Houston
03.2012 - 10.2104
  • Served as a liaison between the flight crew and the cabin crew to facilitate the operations of the flight.
  • Managed a crew of 14 flight attendants to effectively oversee the service of the flight and meet the needs of customers, while ensuring all safety requirements are met.

Talent Acquisition Specialist

Booz Allen Hamilton
04.2024 - 06.2025
  • Managed full lifecycle recruiting to support the hiring needs of Booz Allen for technical and non-technical roles for the DoD and Intelligence Community for both non-cleared and cleared roles.
  • Collaborated with stakeholders to develop hiring strategies aligned with contract and organizational goals.
  • Specialized in bid and proposal (B&P) recruiting, rapidly identifying and aligning qualified candidates with proposal requirements to support timely and competitive submissions.
  • Partnered with hiring managers and program leads to provide updates on recruiting pipelines, gather feedback, and adjust strategies based on evolving contract and program needs.
  • Sourced and attracted candidates using online job boards, networking, and hiring events to recruit qualified candidates.
  • Managed the recruitment lifecycle from screening resumes and candidates, facilitating interviews, to making job offers.
  • Supported post-award staffing transitions, including onboarding coordination and compliance documentation.
  • Created and submitted detailed job requisitions in alignment with hiring manager needs and contract requirements, ensuring accuracy in role scope, clearance level, and labor category specifications.
  • Ensured all recruiting efforts complied with federal contracting requirements, including OFCCP, EEO, and security clearance protocols.

Recruiter

EverWatch Solutions
09.2022 - 04.2024
  • Managed full lifecycle recruiting to support the hiring needs of EverWatch for technical and non-technical roles for the DoD, DoS, and Intelligence Community.
  • Collaborated with leadership to refine candidate profiles and hiring criteria for budget and compliance-focused functions.
  • Assisted in executing internal recruiting strategies, generated candidate interest, and built relationships with prospective candidates for positions requiring Secret, TS, and TS/SCI clearances.
  • Worked closely with hiring managers to review staffing requirements, source, and prescreen candidates.
  • Reviewed employment applications and resumes, evaluated qualifications, conducted phone screens, while tracking the hiring process through the use of iCIMS ATS.
  • Collaborated with HR for the onboarding of new team members.
  • Managed candidate flow within the ATS system in accordance with company and OFCCP regulations.
  • Drafted and processed job requisitions in compliance with federal contracting standards, including labor category alignment and clearance requirements.
  • Developed and implemented sourcing strategies to generate a pipeline of qualified candidates via LinkedIn, ClearanceJobs, and SeekOut.

Loan Officer Assistant III

Capital Bank, NA
08.2019 - 09.2022
  • Drove the loan process by actively engaging with both the sales and operations teams to effectively manage a pipeline to meet deadlines.
  • Collaborated with sales teams to evaluate applications and determine appropriate loan products for each customer. Negotiated the terms and conditions of the loan with the customer.
  • Built and maintained relationships with customers throughout the loan process by maintaining open communication and building trust, which lead to engaged customers and future referrals.
  • Managed a high-volume pipeline of 20–60 loans while ensuring financial documentation accuracy and deadline compliance.
  • Liaised between clients and underwriters, reviewed financial qualifications, and helped determine loan eligibility.
  • Reviewed sales contracts and loan documents for inaccuracies and discrepancies to ensure they met all guidelines.
  • Prepared loan disclosure documents to disclose the details of the loan, including fees, to the customer in compliance with TRID and Regulation Z.

Loan Officer/Loan Officer Assistant/Operations Manager

NFM Lending
Gaithersburg
11.2015 - 08.2019
  • Managed an operations team by actively overseeing the process of a loan pipeline to ensure all loans were processed effectively and met target dates.
  • Responsible for creating pipeline reports for tracking and reporting loan progress for weekly reports/reviews.
  • Generated and maintained referral partner relationships to effectively generate business and create repeat referrals.
  • Negotiated loan terms and structured loan financing based on risk consideration and guideline review.
  • Built and maintained product knowledge and provided customers with a complete understanding of the loan terms and loan process from application to funding.
  • Reviewed documents and loan applications to determine loan product eligibility per the guidelines.
  • Successfully managed high volume workload by utilizing an operations team.
  • Assisted in hiring new candidates for open positions and helped onboard new hires by providing company information and performing training sessions.

Sales Support/Customer Service Representative

BSI Financial
Bethesda
10.2014 - 11.2015
  • Assisted account executives with the sale of bank owned properties by actively managing a pipeline of 100+ accounts.
  • Worked and maintained a pipeline of 350 current and mildly delinquent loans to collect payment and offer customer support and resolution.
  • Actively reviewed all sales contracts to ensure terms and conditions were aligned with the bank’s goals.

Education

Master of Science - Acquisition and Contract Management

University of Maryland Global Campus
Adelphi, MD
05-2025

Bachelor of Arts - Sociology, Concentration in Criminal Justice, Minor in Spanish

Towson University
Towson, MD

Skills

  • Microsoft Office Suite (Word, Outlook, Teams, Power Point, Excel)
  • Job board management (Clearance Jobs, Indeed, SeekOut, LinkedIn Recruiter)
  • Applicant tracking systems (iCIMS, Workday)
  • SharePoint collaboration
  • DelTek
  • Encompass
  • Contract negotiation
  • Regulatory compliance
  • Data analysis
  • Project management
  • Collaboration
  • Salary and benefits negotiations
  • Candidate pipeline management
  • Boolean search proficiency
  • Stakeholder engagement

Certification

AIRS Certified AI and Sourcing Recruiter (CASR)

Languages

Spanish
Limited

Accomplishments

  • · Towson University- Goldberg Award for Social Science Research
  • · Alpha Kappa Delta – International Sociology Honors Society

Affiliations

  • Active Girl Scout Adult Member/Volunteer

Timeline

Talent Acquisition Specialist

Booz Allen Hamilton
04.2024 - 06.2025

Recruiter

EverWatch Solutions
09.2022 - 04.2024

Loan Officer Assistant III

Capital Bank, NA
08.2019 - 09.2022

Loan Officer/Loan Officer Assistant/Operations Manager

NFM Lending
11.2015 - 08.2019

Sales Support/Customer Service Representative

BSI Financial
10.2014 - 11.2015

Flight Attendant/Purser

Flight Services International
03.2012 - 10.2104

Master of Science - Acquisition and Contract Management

University of Maryland Global Campus

Bachelor of Arts - Sociology, Concentration in Criminal Justice, Minor in Spanish

Towson University

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Pamela C. Phillips