Pamela jones
BALTIMORE
Summary
Qualified Desired Position with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
14
14
years of professional experience
Work History
Associate
Dunkin Donuts
09.2016 - 03.2025
- Assisted in daily operations, ensuring smooth workflow and exceptional customer service.
- Operated point-of-sale systems efficiently, handling transactions accurately and promptly.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Prepared food and beverage items according to established recipes and quality standards.
Cook
Johnny Dee
01.2011 - 09.2016
- Prepared diverse menu items following recipes and presentation standards
- Ensured kitchen cleanliness and adherence to food safety regulations
- Collaborated with team members to optimize food preparation efficiency
- Trained new staff on cooking techniques and kitchen protocols
Education
High School Diploma - Nursing
Brockton High School
Brockton, MA05.1985
Skills
Customer service
Time management
Attention to detail
Computer skills
Timeline
Associate
Dunkin Donuts
09.2016 - 03.2025
Cook
Johnny Dee
01.2011 - 09.2016
High School Diploma - Nursing
Brockton High School