Pamela Linkous
Ridgely
Summary
Dedicated Patient Care Coordinator with expertise in appointment scheduling and HIPAA compliance at All Star Pain Management. Proven track record of enhancing patient satisfaction through effective communication and meticulous information management. Strong organizational skills and critical thinking abilities drive operational efficiency in dynamic healthcare environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
All Star Pain Management and Regenerative Medicine
04.2023 - 04.2025
- Enhanced care continuity by coordinating patient appointments and follow-ups.
- Improved data accuracy by managing patient records using EHR systems.
- Developed patient educational materials regarding treatment options and procedures.
- Ensured comprehensive care plans through effective communication with healthcare providers.
- Facilitated timely treatment authorizations through efficient insurance verification processes.
- Maintained confidentiality by managing sensitive patient information under HIPAA guidelines.
Administrative Assistant
Maryland Brain & Spine
04.2021 - 04.2023
- Enhanced executive time management through efficient scheduling and calendar coordination.
- Improved stakeholder communication by assisting in report and presentation preparation.
- Boosted logistical effectiveness by coordinating travel arrangements and itineraries.
- Streamlined office procedures through collaborative efforts, increasing overall operational efficiency.
- Provided exceptional customer service by promptly responding to inquiries via phone and email.
Site Supervisor
Center For Maternal & Fetal Medicine
01.2005 - 04.2021
- Supervised daily operations ensuring compliance with maternal and fetal care protocols.
- Coordinated schedules for clinical staff enhancing patient care delivery efficiency.
- Implemented quality control measures improving service standards within the facility.
- Trained new staff on procedures and best practices promoting a culture of safety.
Education
High School Diploma -
Bowie High
Bowie, MDSkills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Attention to detail
- Insurance verification
- Office administration
Certification
BLS
CPR
Timeline
Patient Care Coordinator
All Star Pain Management and Regenerative Medicine
04.2023 - 04.2025
Administrative Assistant
Maryland Brain & Spine
04.2021 - 04.2023
Site Supervisor
Center For Maternal & Fetal Medicine
01.2005 - 04.2021
High School Diploma -
Bowie High