Patricia Freeman
Silver Spring
Summary
Detail-oriented Postal professional skilled in completing accurate and timely delivery of mail pieces and parcels. Proficient in electronic scanner operation to monitor and track letter and package progress. Offering many years of industry experience, including expertise in local routes and postal regulations.
Overview
32
32
years of professional experience
Work History
City Letter Carrier
United States Postal Service
Washington
02.1993 - 06.2025
- Delivered mail and packages to over 500 residential and business addresses daily, ensuring 99%+ accuracy for over 30 years.
- Resolved delivery conflicts and customer concerns in real time, leading to strong neighborhood rapport and frequent customer commendations.
- Trained 5+ new carriers on route sequencing, time management, and USPS protocols, contributing to smoother onboarding and reduced turnover.
- Maintained safety and compliance in all weather conditions and terrain, completing full walking and vehicle-assisted routes without incident.
- Handled time-sensitive legal, financial, and medical documents with confidentiality and precision, helping reduce local complaint rates.
Printing Room Assistant
The Washington Post
Washington
01.2013 - 02.2025
- Supported daily operations in the printing press room by prepping materials, packaging inserts, and loading machinery during early-morning shifts.
- Adapted quickly to new supervisors and print deadlines, earning a reputation for being flexible, consistent, and dependable.
- Helped reduce paper waste and downtime by ensuring timely staging of print jobs and resolving jams before they halted production.
- Provided backup support to multiple departments, especially during peak production windows and staff shortages.
- Recognized by supervisors for strong teamwork and calm performance under pressure.
Floral Department Associate
Giant
Washington
01.2022 - 12.2024
- Designed and maintained eye-catching floral displays that aligned with seasonal promotions and increased department foot traffic.
- Assisted customers with personalized flower selections for weddings, birthdays, funerals, and special occasions, creating a loyal client base.
- Monitored floral inventory daily to remove expired product, manage deliveries, and ensure freshness and safety compliance.
- Contributed to a 15% sales increase during holiday seasons by recommending merchandising ideas and upselling companion items.
- Supported front-end and customer service staff as needed during busy hours to ensure storewide efficiency.
Education
High School Diploma -
Savannah High School
Savannah, GASkills
- Route management
- Delivery accuracy
- Conflict resolution
- Time management
- Safety compliance
- Customer service
Timeline
Floral Department Associate
Giant
01.2022 - 12.2024
Printing Room Assistant
The Washington Post
01.2013 - 02.2025
City Letter Carrier
United States Postal Service
02.1993 - 06.2025
High School Diploma -
Savannah High School
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