Patricia Stott
HUNTINGTOWN
Summary
At Summit Management Services, Inc., I excell as a Selling & Refinancing Administrator, enhancing customer satisfaction and optimizing database management. I am a detail-oriented individual with exceptional communication and project management skills. I am a organized and dependable candidate, with a positive attitude and the willingness to take on added responsibilities to meet team goals. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Selling & Refinancing Administrator
Summit Management Services, Inc.
05.2010 - Current
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Proved successful working within a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
La Plata High
La Plata, MD01-1984
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Multitasking Abilities
- MS Office
Timeline
Selling & Refinancing Administrator
Summit Management Services, Inc.
05.2010 - Current
High School Diploma -
La Plata High
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