Patricia Thomas
Middle River
Summary
Caring Licensed Mortician/Funeral Director driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families with some skills in embalming process.
Overview
20
20
years of professional experience
Work History
Licensed Mortician
J.B. Jenkins Funeral Home
06.2020 - Current
- Improved client satisfaction by providing compassionate and professional funeral services.
- Provided seamless funeral arrangements, coordinating with vendors such as florists, musicians, and clergy members.
- Maintained accurate records of all deceased individuals, ensuring proper documentation and organization.
- Communicated with insurance companies to secure death benefits for payment of services.
- Drafted and published obituaries on behalf of families I served.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Helped families select funeral and burial details from range of available options.
- Arranged clergy, music and other service details for clients.
- Worked with cemeteries to schedule grave opening and closing.
- Managed timing of floral deliveries for multiple services per day.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Provided consistent communication between my families and staff members throughout the planning process for a smooth experience during difficult times.
- Every part concerning the funeral and service.
Licensed Mortician
Ambrose Funeral Home
03.2008 - 03.2020
- Arranged funeral/memorial services/cremation and burials for grieving families.
- Provided seamless funeral arrangements, coordinating with vendors such as florists, musicians, and clergy members etc.
- Performed 5% of the embalming procedures for the establishment.
- Conduct/ direct the funeral ceremony /closed and secured caskets and led funeral corteges to churches and burial sites.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
Licensed Mortician/Funeral Director/Owner
Patricia A. Blackston Funeral Service
03.2009 - 04.2016
Licensed Mortician
Evans Funeral Chapel And Cremation Services
10.2003 - 03.2008
- Counseled families through the process of making difficult decisions during their time of grief.
- Performed 50% of the embalming processes while adhering to strict health and safety guidelines for the establishment.
- Provided consistent communication between my families and staff members throughout the planning process for a smooth experience during difficult times.
- Picked up deceased at private homes, hospitals and county morgues.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Conduct/direct the funeral ceremony /closed and secured caskets and led funeral corteges to churches and burial sites.
- Secured and filed burial permits and made funeral arrangements.
- Communicated with insurance companies to secure death benefits for payment of services.
- Discussed pre-arranged funeral options and explained pricing to clients.
Education
Associate of Applied Science - Mortuary Science And Embalming
Catonsville Community College
Catonsville, MD06.2004
High School Diploma -
Lake Clifton Eastern High School
Baltimore, MD06.2000
Skills
- Empathetic
- Funeral Planning
- Organizational skills
- Attention to detail
- Compassion and empathy
- Professional demeanor
- Funeral service planning
- Legal compliance
- Safety protocols
- Problem-solving abilities
- Some embalming Skills
Timeline
Licensed Mortician
J.B. Jenkins Funeral Home
06.2020 - Current
Licensed Mortician/Funeral Director/Owner
Patricia A. Blackston Funeral Service
03.2009 - 04.2016
Licensed Mortician
Ambrose Funeral Home
03.2008 - 03.2020
Licensed Mortician
Evans Funeral Chapel And Cremation Services
10.2003 - 03.2008
Associate of Applied Science - Mortuary Science And Embalming
Catonsville Community College
High School Diploma -
Lake Clifton Eastern High School
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