Patrick Nasr
Mechanicsville
Summary
Detail-oriented unarmed security officer with expertise in surveillance operations, incident reporting, and emergency response. Demonstrated commitment to safety compliance and effective team communication. Proven ability to assess situations quickly and implement appropriate security measures. Strong track record of maintaining a secure environment in diverse settings.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Unarmed Security Officer
Allied Universal Security Services
Reston
01.2026 - Current
- Monitored premises to ensure safety and security for all individuals.
- Conducted routine patrols to detect and report suspicious activities, enhancing overall safety.
- Enforced facility rules and regulations to promote a safe environment.
- Responded promptly to alarms and emergencies, delivering immediate assistance to mitigate potential threats.
- Collaborated with local law enforcement during incidents requiring their support.
- Maintained detailed logs of daily activities and incidents to ensure accurate documentation and support incident response.
- Operated surveillance equipment to monitor areas and enhance security measures.
- Guarded entrances and exits against unauthorized entry.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Monitored CCTV surveillance system footage for suspicious activities.
- Identified security issues and drafted incident reports.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Operated two-way radios for communication with headquarters personnel when necessary.
- Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Inspected buildings periodically for signs of intrusion or damage.
- Investigated suspicious activity or incidents according to company guidelines.
- Managed access control systems such as key cards, alarms, door locks.
- Monitored CCTV systems to ensure safety and security of premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Service Manager
Boswellsauto
Waldorf
10.2020 - 10.2025
- Managed daily operations to ensure service quality and customer satisfaction.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Resolved customer complaints by providing effective solutions and support.
- Coordinated vendor relationships to ensure timely delivery of parts and supplies, enhancing service readiness.
- Maintained accurate records of service transactions and managed inventory, supporting efficient operations.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Monitored service performance metrics to identify areas of improvement.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Oversaw daily service department operations, managing scheduling and workflow to optimize team performance.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Motivated and supported employees to maintain low turnover.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Created written estimates and obtained customer consent to proceed.
- Assisted team by performing various tasks during busy periods and staff shortages.
- Reviewed customer billing statements for accuracy prior to release.
Service Technician
Boswellsauto
Waldorf
10.2020 - 10.2025
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Diagnosed customer issues and developed effective solutions to ensure timely vehicle repairs.
- Performed routine maintenance and repairs on various vehicle makes and models.
- Conducted service appointments to diagnose and fix problems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Conducted thorough inspections to ensure quality control of all completed services.
- Collaborated with team members to streamline repair processes, enhancing workflow and reducing turnaround time.
- Guided customers in understanding repair needs and service options, fostering trust and satisfaction.
- Maintained a clean and organized work environment adhering to safety standards.
- Trained new technicians on company procedures, tools, and equipment usage.
- Examined previously completed work for accuracy.
- Installed new systems according to manufacturer specifications.
- Tested repaired items to ensure functionality before returning them to customers.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Adjusted and connected wiring and tubing to ensure proper repairs and installations.
Education
Graduate Certificate - Automotive Technology
Lincoln College of Technology
Columbia, MD10-2009
High School Diploma -
Chopticon High School
Morganza, MD04-2008
Skills
- Surveillance operation
- Access control management
- Emergency response
- Incident reporting
- Emergency medical response
- Safety compliance
- Situational awareness
- Crisis intervention
- Public interaction
- Conflict resolution
- Time management
- Team collaboration
- Attention to detail
- Effective communication
- Integrity and accountability
Certification
Armed Security Officer Active DCJS License
Timeline
Unarmed Security Officer
Allied Universal Security Services
01.2026 - Current
Service Manager
Boswellsauto
10.2020 - 10.2025
Service Technician
Boswellsauto
10.2020 - 10.2025
Graduate Certificate - Automotive Technology
Lincoln College of Technology
High School Diploma -
Chopticon High School