Paul Austin
Baltimore,MD
Summary
My adeptness at multitasking and problem-solving, coupled with a keen attention to food safety, consistently ensured quality and compliance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Kitchen Manager at KFC
KFC
Baltimore, MD
03.2024 - 08.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Pizza Delivery Driver
Dominos Pizza Inc.
Baltimore, MD
11.2021 - 02.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
- Performed routine vehicle maintenance checks to ensure optimal performance on delivery routes, reducing downtime due to mechanical issues.
Merchandising Associate
Express Employment Agency
Edmond, OK
05.2021 - 11.2021
- Stocked shelves to match planogram images and instructions.
- Stocked designated items on shelves, end caps and displays.
Seasonal Package Delivery/General Warehouse Worker
UPS
Waldorf, MD
11.2016 - 02.2021
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Consistently lifted materials weighing as much as 70lbs pounds.
- Received and processed warehouse orders using handheld scanner.
Back Room Team Member
Target
Waldorf, MD
10.2014 - 07.2017
- Assisted in training new team members, sharing knowledge and expertise to ensure their success within the role.
- Collaborated with team members to complete tasks efficiently and meet daily productivity goals.
- Reduced product damage by carefully handling items during unloading, stocking, and organizing activities.
- Placed backroom labels and RFID tokens to easily identify proper placement of stock.
- Facilitated positive guest experience by promptly locating desired items.
- Cleaned and stocked backroom to maintain organization of facility.
- Unloaded boxes from skid loader to price and stock shelves.
- Maintained a strong work ethic, consistently arriving on time and demonstrating reliability throughout tenure as a Backroom Team Member.
- Ensured timely completion of price changes, markdowns, and promotions in the backroom area according to company guidelines.
- Utilized computer systems for tracking shipments, updating inventory information, printing labels/tags as needed, ensuring accurate records and smooth operations.
Education
High School Diploma -
Overland High School
Aurora, CO05.2012
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Attention to Detail
- Productivity Improvement
- Goal Setting
- Problem-Solving
- Quality Assurance
- Verbal and written communication
Timeline
Kitchen Manager at KFC
KFC
03.2024 - 08.2024
Pizza Delivery Driver
Dominos Pizza Inc.
11.2021 - 02.2024
Merchandising Associate
Express Employment Agency
05.2021 - 11.2021
Seasonal Package Delivery/General Warehouse Worker
UPS
11.2016 - 02.2021
Back Room Team Member
Target
10.2014 - 07.2017
High School Diploma -
Overland High School