PAUL M. IVESTER
Columbia
Summary
Dynamic leader in accounts receivable and payer management at Maxim Healthcare Services, with a proven record of optimizing revenue cycle processes, and consistently achieving KPI benchmarks. Expertise in cross-departmental collaboration and client relationship management, enhanced by strong data analysis skills, that drive operational efficiency. Prior to Maxim Healthcare Services, I had additional experience in sales as a loan officer and over 10 years in hospitality.
Overview
11
11
years of professional experience
Work History
Team Leader III, Accounts Receivable
Maxim Healthcare Services, Inc
Columbia
12.2022 - 01.2025
- Assist the team with billing tasks, ranging from electronic to customer-direct accounts, contract, and private, medical record review
- Managed top accounts, participating in cross-departmental calls to resolve complex issues related to benefits for homecare services, and risks related to accounts receivable.
- Subject matter expert in payer management, including requirements, payer issues, and process management for direct reports.
- Facilitate critical communication between the billing team and senior leadership on critical items related to accounts receivable.
Operations Support Manager
Maxim Healthcare Services
09.2020 - 12.2022
- Managed a team of three team leaders, each overseeing a team of five to ten reimbursement specialists, covering twenty branches across the California home health skilled nursing business line.
- Successfully deliver critical information to executive leadership and individual stakeholders across divisions, as needed.
- Identify the optimal key performance indicators to track every element of the revenue cycle, and then make sure we meet our KPI benchmarks.
- Maintain a regular travel schedule to the offices directly as needed to ensure quality, process, and compliance.
Team Lead II
Maxim Healthcare Services
01.2019 - 09.2020
- Assist the team with billing tasks, ranging from electronic to customer-direct accounts, contracts, and private medical record reviews.
- Managed top accounts, participating in cross-departmental calls to resolve complex issues related to benefits for homecare services, and risks related to accounts receivable.
- Delegated daily tasks to team members to optimize group productivity.
- Facilitate critical communication between the billing team and senior leadership on critical items related to accounts receivable.
Team Lead I
Maxim Healthcare Services
08.2015 - 12.2018
- Assist the team with billing tasks, ranging from electronic to customer-direct accounts, contracts, and private medical record reviews.
- Managed top accounts, participating in cross-departmental calls to resolve complex issues related to benefits for homecare services, and risks related to accounts receivable.
- Facilitate critical communication between the billing team and senior leadership on critical items related to accounts receivable.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Reimbursement Specialist
Maxim Healthcare Services
11.2013 - 08.2015
- Billed and collected on staffing invoices for nursing services provided as an agency
- Identify payments for application upon receipt, using Excel functions to expedite the identification and application of payments received.
- Reviewed weekly sales for accuracy to service according to contracted rates, appropriate shift times, and all other billing-related requirements per company policy.
- Developed relationships with clients to facilitate timely payments.
Education
A.A. - Business Administration
CCBC
Catonsville, MDSkills
- Payer management
- Accounts receivable
- Billing processes
- KPI tracking
- Data analysis
- Revenue cycle
- Team leadership
- Cross-departmental collaboration
- Customer communication
- ICD10
- Clearing Houses
- Client relationship management
- Excel
Timeline
Team Leader III, Accounts Receivable
Maxim Healthcare Services, Inc
12.2022 - 01.2025
Operations Support Manager
Maxim Healthcare Services
09.2020 - 12.2022
Team Lead II
Maxim Healthcare Services
01.2019 - 09.2020
Team Lead I
Maxim Healthcare Services
08.2015 - 12.2018
Reimbursement Specialist
Maxim Healthcare Services
11.2013 - 08.2015
A.A. - Business Administration
CCBC
Similar Profiles
Victoria WolfeVictoria Wolfe
Personal Care Assistant at Maxim Healthcare Services, IncPersonal Care Assistant at Maxim Healthcare Services, Inc
CHELSEY BICHAYCHELSEY BICHAY
Recruiter III at Maxim Healthcare Services, IncRecruiter III at Maxim Healthcare Services, Inc
Sydney ShackSydney Shack
Healthcare Recruiter at Maxim Healthcare Services, IncHealthcare Recruiter at Maxim Healthcare Services, Inc