Paula Nembhard
Hyattsville
Summary
Dynamic culinary professional with a strong background at D&G Caribbean Grill + Bar, excelling in ingredient selection and food preparation. Proven ability to enhance guest satisfaction through high-quality dish presentation and effective time management. Skilled in knife techniques and fostering positive customer relationships, contributing to memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Assistant Chef & Food Server
D&G Caribbean Grill +Bar
09.2023 - Current
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
- Played a key role in catering special events such as weddings and corporate functions, delivering exceptional dining experiences for clients.
- Ensured compliance with all health and safety regulations, maintaining a safe work environment for all employees.
Food Server
Getti’s Island Spyce
02.2022 - 09.2023
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Cultivated warm relationships with regular customers.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Improved customer satisfaction with quick and accurate order taking.
Cleaning Associate
The Watson Apartments
08.2018 - 07.2021
- Enhanced customer satisfaction by maintaining a clean and organized environment in commercial spaces.
- Assisted in training new team members on company protocols, contributing to their successful integration into the workforce.
- Preserved building integrity through attentive care of fixtures, furnishings, and equipment during routine cleanings.
- Safeguarded client property from damage during cleaning procedures by employing proper techniques and using appropriate materials.
Barista
Simply Smoothies at the Mobil
08.2018 - 07.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma - Food And Nutrition
Junction High School
Junction St Elizabeth Jamaica05.1989
Skills
- Ingredient selection
- Food preparation
- Knife skills
- Culinary trends
Timeline
Assistant Chef & Food Server
D&G Caribbean Grill +Bar
09.2023 - Current
Food Server
Getti’s Island Spyce
02.2022 - 09.2023
Cleaning Associate
The Watson Apartments
08.2018 - 07.2021
Barista
Simply Smoothies at the Mobil
08.2018 - 07.2021
High School Diploma - Food And Nutrition
Junction High School
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