Paulette Estep

• Developed and implemented program strategies to enhance diplomatic initiatives.
• Coordinated cross-departmental collaboration to ensure alignment on key projects.
• Analyzed program effectiveness and provided recommendations for process improvements.
• Managed stakeholder relationships, fostering working relationships with peers, contractors, and international partners to achieve program goals.
• Managing logistics and budgets for exchange programs, such as English Language Fellow or English Language Specialist programs.
• Oversaw budget allocations, ensuring efficient use of resources across programs.
• Administering grant programs that support English language professional development overseas.

• Developed and implemented comprehensive program strategies to meet organizational goals.
• Managed the office operations for the English Language Program Division.
• Maintains cuff account of annual branch budget and office printing account.
• Produce the quarterly English Teaching Forum magazine; includes editing references, research, design and lay-out, and preparing final draft for printing.
• Meet with visitors from all parts of the world explaining what we do and what resource material books we have to offer.

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• Assisted EEO Specialist on logistics for special emphasis programs and special projects.
• Assisted EEO Specialist with informal and formal complaints.
• Assisted EEO Specialist on researching upcoming regulation changes .
• Analyzing and solving equal opportunity and civil rights problems through fact-finding, program analysis and negotiations.
• Participated in EEO Counselor update training and diversity/negotiating training.

• Managed scheduling and appointments Deputy Director ensuring optimal time management.
• Coordinated office communications, facilitating seamless information flow between departments.
• Implemented filing systems, enhancing document retrieval efficiency and organization.
• Developed and maintained comprehensive reports to support decision-making processes.
• Developed competency in Internet Access, Powerpoint, Windows, Microsoft Word, Excel, and QuarkXpress among others.
• Oversaw procurement of office supplies, negotiating with vendors for cost-effective solutions.