Strong advocate for a culture of safety, promoting a just culture and accountability to significantly reduce medical errors and enhance patient satisfaction. Extensive experience in developing and maintaining policies and procedures aligned with healthcare organizational standards fosters growth and ensures reliable patient outcomes. Proven expertise in conducting technical consultations related to analyzers and point-of-care testing, ensuring all devices utilized in patient care consistently operate at optimal performance. Committed to delivering high-quality healthcare through strategic initiatives and effective collaboration.
Overview
17
17
years of professional experience
Work History
Clinical Laboratory Scientist II
The Johns Hopkins Hospital
10.2022 - Current
Perform complete blood count with differential to include RBC morphology, platelet estimate, manual reticulocyte count and smear reviews.
Active use of business intelligence workflow software (Caresphere WS) to validate hematology results.
Perform STAT tests at the critical care lab to result and verify results in a timely manner.
Accurately perform Thromboelastographic (TEG) test as required for cardiac, liver and other surgical procedures.
Perform selected routine hematology tests and report results in Epic.
Perform patient testing and fully trained in all areas of hematology department to include Sysmex, Coagulation, ESR, body fluids and urinalysis.
Communicate critical result values to providers and other clinicians in a timely manner.
Perform preanalytical, analytical and post analytical checks to ensure accurate patient results are documented in patient records.
Assists in resolving technical and operational problems, including calling tech support for troubleshooting issues.
Systems Point-of-Care Manager
University of Maryland Capital Region Health
09.2017 - Current
Supports the laboratory manager and system Director in preparation of annual department budget for POC testing based on department needs and UM CRH guidelines.
Ensure system POC operations at all sites are continually assessed for quality and if necessary, changes are made to meet hospital and department goals.
Ensure department quality management standards are consistently met by analyzing data and evaluating Laboratory performance improvement metrics.
Ensure hospital and laboratory staff are properly trained to perform, verify and document POC tests.
Develop and maintain teaching/training materials including PowerPoint presentations for initial and annual competency assessments for healthcare professionals (MDs, residents, NPs, RNs, MTs, RTs, PCTs etc.)
Support Laboratory manager and system director in ensuring effective communication within the department and other departments in the organization. Acts as liaison between Pathology department and patient care departments.
Develops, reviews and revises system and department POC testing policies and procedures in required format and ensures they are current and reflect all relevant accreditation standards. Assures SOPS are available to all testing sites.
Maintain data system and equipment used in POC testing program in working order. Recommend improvements and participates in decisions to improve patient care and reduce expenses.
Ensure adequate supply chain management of POC testing supplies for assigned locations.
Medical Technologist
Patient First
07.2010 - 01.2023
Observe body specimen on slides microscopically, including manual differentiation of complete blood count, KOH/wet prep and urine microscopy as well as other waived tests.
Collect and analyze blood samples; communicate with providers to notify them of critical results in a timely manner.
Use the electronic health record (EHR) system to chart and document all performed activities.
Maintain patients’ confidence and protect health records by following and adhering to HIPAA rules.
Ensure proper operation of i-stats, centrifuges and ABX-machine by calibrating and performing preventative maintenance following manufacturer’s instructions.
Point-of-Care Testing Coordinator
Life Bridge Health
02.2009 - 04.2017
Evaluated and implementation new testing platforms used to enhance point of care testing procedures and promote patient care.
Developed educational materials used for training new hires as well as annual competencies to promote proficient employees capable of delivering good quality care.
Ensured participation and adherence to the accrediting and regulatory agencies, including the joint commission (TJC), CAP and State of Maryland laws.
Ensured Point of care program is always ready for inspection from the regulating agencies for compliancy and ensure documentation, quality control and competencies are up to standard.
Performed technical consults on issues pertaining to analyzers and ensure Point of care devices are in proper working condition; contact manufacturers to replace nonfunctional equipment.
Managed inventory of devices, consumables and other supplies to ensure end users are always furnished with the required reagents and supplies.
Coordinated and monitored initial training and annual competencies for all testing personnel, including performance of proficiency testing surveys.
Trained end users on infection prevention techniques to avoid spread of disease or acquiring nosocomial infections.
Monitored and maintained RALS-web3 interface to ensure accurate upload of results into Cerner System.
Performed audits and monitor all incident reports including notification of critical results to providers on a timely manner.
Acted as the liaison personnel between pathology, nursing departments and the Medical staff.
Provided specialized expertise in performing correlation studies between the main laboratory and point of care testing instruments.
Ensured performance of calibration verification on all new instruments before issuing to units for patient testing.
Responsible for oversight of all physician office laboratories (POL) within Life bridge health, including the SHARP addiction and recovery center.
Participated in implementation and maintenance of Cerner system for the Specialty hospital at Levindale Geriatric Hospital.
Education
Doctorate in Health Administration (DHA) - Healthcare Quality Analytics
Capella University
Minneapolis, Minnesota
01.2020
Master’s in Business Administration (MBA) - Healthcare Management
Western Governors University
Salt Lake City, Utah
01.2016
Bachelor’s Degree - Bachelor of Science, Health Informatics
Western Governors University
Salt Lake City, Utah
01.2015
Associate Degree - Applied Science in Medical Laboratory Technology
The Kenya Polytechnic University
01.2002
Skills
Laboratory safety protocols
Hematology analysis
Safety compliance
Specimen collection and analysis
Blood and urine analysis
Quality control/assurance procedures
Instrument Calibration
Good laboratory practices (GLP)
Lab equipment maintenance
Equipment testing and calibration
Coagulation and hematology analyzers
Microscopic analysis
Languages
English
Native or Bilingual
Timeline
Clinical Laboratory Scientist II
The Johns Hopkins Hospital
10.2022 - Current
Systems Point-of-Care Manager
University of Maryland Capital Region Health
09.2017 - Current
Medical Technologist
Patient First
07.2010 - 01.2023
Point-of-Care Testing Coordinator
Life Bridge Health
02.2009 - 04.2017
Master’s in Business Administration (MBA) - Healthcare Management
Western Governors University
Bachelor’s Degree - Bachelor of Science, Health Informatics
Western Governors University
Associate Degree - Applied Science in Medical Laboratory Technology
The Kenya Polytechnic University
Doctorate in Health Administration (DHA) - Healthcare Quality Analytics