Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Affiliations
Timeline
Generic
Pavel Valcov

Pavel Valcov

Chisinau,Moldova

Summary

Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements. Customer-focused travel professional versed in current industry practices and desirable destinations. Focused on delivering first-class experiences for variety of budgets and preferences. Reliable in maintaining organized records and preparing necessary paperwork.

Overview

4
4
years of professional experience
12
12
years of post-secondary education

Work history

Sales Agent

Dyninno
Chisinau
08.2023 - 04.2024
  • Remained knowledgeable on popular attractions and experiences to provide additional travel advice.
  • Used travel agency software to explore customers purchasing options, offering clear comparisons and securing best-possible deals.
  • Conducted calls professionally and politely to maintain excellent service standards.
  • Tracked flight prices to secure best-possible prices for customer trips.
  • Explained benefits of purchasing travel insurance with clients to boost Average Transaction Value.
  • Upsold guest experiences to maximise average booking value.
  • Secured $3000-4000+ in profit each month.

Sales Associate

Nr. 1
Chisinau, Moldova
07.2021 - 08.2021
  • Rotated stock and restocked shelves to maintain product availability and store appearance
  • Provided positive first impressions to welcome existing, new and potential customers.

Sales Agent

Moldcell
Chisinau, Moldova
06.2020 - 08.2020
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns
  • Explained features and advantages of specific products and services to promote sales

Education

GCSEs -

Lyceum of Creativity and Invention "Prometeu-Prim"
Chisinau, Chișinău Municipality
09.2010 - 05.2022

First Year - Economics and Marketing

ASEM
Chisinau, Chișinău Municipality
09.2023 -

Skills

  • Problem Assessment
  • Listening and Verbal Communication
  • Product Promotion
  • Galileo GDS
  • High Energy Level
  • Flight and hotel reservations
  • Payment processing
  • Client needs assessment

Languages

Romanian
Native
English
Fluent
Russian
Intermediate

Personal Information

  • Age: 20
  • Gender: Male
  • Marital status: Engaged

Affiliations

  • Playing basketball
  • Reading fantasy books
  • Calisthenics
  • Making new friends
  • Listening to music

Timeline

First Year - Economics and Marketing

ASEM
09.2023 -

Sales Agent

Dyninno
08.2023 - 04.2024

Sales Associate

Nr. 1
07.2021 - 08.2021

Sales Agent

Moldcell
06.2020 - 08.2020

GCSEs -

Lyceum of Creativity and Invention "Prometeu-Prim"
09.2010 - 05.2022

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Pavel Valcov