Pavel Valcov
Chisinau,Moldova
Summary
Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements. Customer-focused travel professional versed in current industry practices and desirable destinations. Focused on delivering first-class experiences for variety of budgets and preferences. Reliable in maintaining organized records and preparing necessary paperwork.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
Work history
Sales Agent
Dyninno
Chisinau
2023.08 - 2024.04
- Remained knowledgeable on popular attractions and experiences to provide additional travel advice.
- Used travel agency software to explore customers purchasing options, offering clear comparisons and securing best-possible deals.
- Conducted calls professionally and politely to maintain excellent service standards.
- Tracked flight prices to secure best-possible prices for customer trips.
- Explained benefits of purchasing travel insurance with clients to boost Average Transaction Value.
- Upsold guest experiences to maximise average booking value.
- Secured $3000-4000+ in profit each month.
Sales Associate
Nr. 1
Chisinau, Moldova
2021.07 - 2021.08
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Agent
Moldcell
Chisinau, Moldova
2020.06 - 2020.08
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns
- Explained features and advantages of specific products and services to promote sales
Education
GCSEs -
Lyceum of Creativity and Invention "Prometeu-Prim"
Chisinau, Chișinău Municipality 2010.09 - 2022.05
First Year - Economics and Marketing
ASEM
Chisinau, Chișinău Municipality 2023.09 -
Skills
- Problem Assessment
- Listening and Verbal Communication
- Product Promotion
- Galileo GDS
- High Energy Level
- Flight and hotel reservations
- Payment processing
- Client needs assessment
Languages
Romanian
Native
English
Fluent
Russian
Intermediate
Personal Information
- Age: 20
- Gender: Male
- Marital status: Engaged
Affiliations
- Playing basketball
- Reading fantasy books
- Calisthenics
- Making new friends
- Listening to music
Timeline
First Year - Economics and Marketing
ASEM
2023.09 -
Sales Agent
Dyninno
2023.08 - 2024.04
Sales Associate
Nr. 1
2021.07 - 2021.08
Sales Agent
Moldcell
2020.06 - 2020.08
GCSEs -
Lyceum of Creativity and Invention "Prometeu-Prim"
2010.09 - 2022.05