KATHY ANDERSON
Annapolis,MD
Summary
Enthusiastic Administrative Assistant eager to contribute to team success through administrative assistance, and excellent organizational skills. A consummate liaison between industry groups, trade associations, non-profit associations, other stakeholders, and the general public. Motivated to learn, grow and excel in a mid-level position.
Overview
5
5
years of professional experience
Work History
GOVERNMENT AFFAIRS UNIT ASSISTANT
MARYLAND STATE POLICE, Kennedy Services
01.2023 - 05.2023
- Provided administrative support for Maryland State Police (MSP)
- Government Affairs Unit during inauguration of Maryland State Superintendent
- Coordinates schedules, meetings, and witness testimony for all corresponding agencies
- Tracked, monitored, and summarized critical developments in state legislature (committee hearings and legislation)
- Conducted specific research into legislative and regulatory proposals, including underlying laws and regulations related to constituent engagement and servicing
- Streamlined administrative tasks for improved efficiency in the unit, ensuring timely completion of duties.
- Prepared memos and presentations and created briefing materials
- Completed online research concerning laws, state government agencies, local industry, and related sectors
- Managed internal resources to organize and plan meetings with Government Affairs Unit staff
- Performed other duties as assigned by management.
OFFICE MANAGER/LEGISLATIVE ASSISTANT
Maryland General Assembly
11.2019 - 04.2021
- Identified, researched, and tracked legislative issues relevant to current public issues
- Organized and planned meetings with high-level political appointees and elected
- Offered strategic recommendations for updates to constituent programs that factored in current political climate and trends
- Supported efforts of registered lobbyists and special interest groups that aided legislative agenda
- Advanced organization's legislative and political agenda through advocacy initiatives during the COVID pandemic 2020
- Contacted clients to schedule appointments and discuss the progress of constituent issue cases
- Communicated pertinent information to clients via phone, email, and mail.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
LEGISLATIVE ASSISTANT
Maryland General Assembly
11.2018 - 07.2019
- Elicit assistance from state government agencies to address constituent issues/social service problems and their resolution
- Evaluated and interpreted current political issues, policies, and legislation for constituents and local government uses related to District 15 Montgomery County, MD
- Supported efforts of registered lobbyists and special interest groups by aiding legislative agenda
- Prioritized tasks to complete on time or ahead of schedule
- Analyzed policy to review selected operations, programs, and practices using data-driven approach to identify areas of concern and devise improvements
- Greeted visitors and ascertained their need for assistance
- Prioritized tasks to complete on time or ahead of schedule.
- Enhanced legislative processes by researching and analyzing policy issues for accurate decision-making.
- Supported constituents by addressing their inquiries and providing timely assistance on various issues.
LEGISLATIVE SECRETARY
Maryland General Assembly
01.2018 - 04.2018
- Updated spreadsheets and created presentations to support legislators and their staff and boost team productivity
- Drafted agendas, recorded minutes, and generated documents to facilitate meetings
- Scheduled appointments and conducted follow-up calls to resolve constituent issues
- Created, processed, and monitored databases of applications for Senatorial Scholarships, receiving between 25 - 50 daily and respectively communicating with applicants about their application
- Updated spreadsheets and databases to track, analyze, and report on legislation and maintained electronic filing systems for categorizing and state government compliance
- Entered data and updated constituent contact information to keep records current
- Organized coordination and materials of each meeting for later dissemination to Judicial Proceedings Committee members
- Continually sought to improve daily operations, constituent communications, recordkeeping, and data entry to increase efficiency.
- Provided exceptional constituent service by promptly addressing inquiries and resolving issues professionally.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
Education
Bachelor of Arts - Philosophy
The American University
06.1990
Bachelor of Arts - Film and Video Production
Penn State University
06.1985
Skills
- Critical Thinking/Problem-Solving
- Organizational Skills
- Multitasking and Time Management
- Data Entry, Database, and CMR systems
- Administrative and Clerical Support
- MS Office, G-Suite, Google Workspace
- Interpersonal and Written Communication
Timeline
GOVERNMENT AFFAIRS UNIT ASSISTANT
MARYLAND STATE POLICE, Kennedy Services
01.2023 - 05.2023
OFFICE MANAGER/LEGISLATIVE ASSISTANT
Maryland General Assembly
11.2019 - 04.2021
LEGISLATIVE ASSISTANT
Maryland General Assembly
11.2018 - 07.2019
LEGISLATIVE SECRETARY
Maryland General Assembly
01.2018 - 04.2018
Bachelor of Arts - Philosophy
The American University
Bachelor of Arts - Film and Video Production
Penn State University
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