Pearl Diggs
Baltimore
Summary
Dedicated Patient Care Technician with extensive experience at the University of Maryland Medical Center, excelling in patient monitoring and emotional support. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in specimen collection and committed to maintaining HIPAA compliance, ensuring a safe and supportive environment for all patients. Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support.
Overview
18
18
years of professional experience
Work History
Patient Care Technician
University of Maryland Medical Center
Baltimore
04.2008 - Current
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Collected specimens from patients for laboratory testing purposes.
- Restocked unit frequently with necessary medical supplies.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Participated in quality improvement activities within the department.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Private Duty Home Health Care Aide
The Arc Of Baltimore
Baltimore
09.2007 - Current
- Planned optimal meals based on established nutritional plans.
- Provided patients and families with emotional support and instruction.
- Improved patient outlook and daily living through compassionate care.
- Observed infection control practices while providing direct patient care.
- Assisted patients with personal care to alleviate burden on family members.
- Supported effective care for managed home care patients by observing health status and monitoring conditions.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Cared for disabled children or children with sick or disabled parents.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
Patient Care Tech
UMMS
Baltimore, MD12-2022
Med Tech
Solid Rock Health Educators LLC
Pikesville, MD12-2019
CNA/GNA
Caroline Center
Baltimore, MD04-2007
High School Diploma -
Eastern High School
Baltimore, MD09-1978
Skills
- Patient monitoring
- Specimen collection
- Patient documentation
- Emotional support
- Safety protocols
- Medication administration
- HIPAA compliance
- Communication skills
- Bed preparation
- Feeding assistance
- Patient services
- Blood glucose testing
- EKG interpretation
- Team collaboration
- Emergency response
- Sterilization techniques
- CPR certification
- Data collection
- Restocking supplies
- Patient positioning
- Vitals documentation
- IV insertion
- Patient advocacy
- Patient assistance
- Phlebotomy techniques
- ADL support
- Patient hygiene management
- Compassionate care
- CNA certification
- Collecting vital signs
- Home care aide (HCA)
- Patient bathing
Timeline
Patient Care Technician
University of Maryland Medical Center
04.2008 - Current
Private Duty Home Health Care Aide
The Arc Of Baltimore
09.2007 - Current
Patient Care Tech
UMMS
Med Tech
Solid Rock Health Educators LLC
CNA/GNA
Caroline Center
High School Diploma -
Eastern High School
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