Pedro Countee
Hyattsville
Summary
Dynamic salesperson with expertise in customer service, relationship building, and sales strategy development. Proven ability to nurture leads, enhance customer satisfaction, and drive revenue growth.
Overview
6
6
years of professional experience
Work History
Salesperson
Darcars Lexus
Silver Spring, MD
08.2025 - 03.2026
- Assisted customers in selecting vehicles based on preferences and needs.
- Conducted follow-ups with potential buyers to nurture leads and encourage sales.
- Demonstrated product features and benefits during customer interactions.
- Maintained knowledge of inventory to provide accurate information to clients.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Resolved customer inquiries and concerns, ensuring a positive buying experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Implemented effective sales strategies to maximize revenue generation.
Salesperson
National Solar Energy Corporation
Laurel, MD
12.2020 - 08.2025
- Engaged in ongoing training to enhance sales techniques and product knowledge.
- Expanded customer base through targeted prospecting and networking efforts.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Presented professional image consistent with company's brand values.
Apartment Leasing Consultant
Morgan Properties
Laurel, MD
04.2020 - 12.2020
- Guided prospective tenants through property tours, highlighting amenities and community features to enhance leasing opportunities.
- Developed and maintained relationships with residents, addressing concerns and ensuring satisfaction throughout tenancy.
- Collaborated with marketing teams to implement promotional campaigns, increasing visibility and attracting potential renters.
- Conducted market research to assess competitive pricing strategies, optimizing lease agreements for profitability and occupancy rates.
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
Education
High School Diploma -
Governor Thomas Johnson High School
Frederick, MD05-2017
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Networking
- Sales strategy development
- Active listening
- Objection handling
- Relationship selling
- Business development
- CRM software proficiency
- Time management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Salesperson
Darcars Lexus
08.2025 - 03.2026
Salesperson
National Solar Energy Corporation
12.2020 - 08.2025
Apartment Leasing Consultant
Morgan Properties
04.2020 - 12.2020
High School Diploma -
Governor Thomas Johnson High School