Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Petal Bailey

Baltimore,MD

Summary

Certified Clinical Medical Assistant with over seven years of healthcare experience specializing in pediatrics, geriatric, surgical and ambulatory clinics. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Professional and empathetic with excellent communication skills.

Overview

7
7
years of professional experience

Work History

Medical Assistant/Phlebotomist

University of Maryland Urgent Care
07.2024 - Current
  • Assist with DOT physicals, Sport Physical, and Pre-OP by obtaining EKGs, Audiometers, Snellen tests/vision, UDSs, and lab work
  • Prepare patients daily to undergo minimally invasive procedures (I&D), and assist with sterilizing or disinfecting instruments in the autoclave, setting up instrument trays, and preparing materials
  • Obtained specimens for laboratory testing COVID, influenza, strep, mononucleosis, glucose, and tuberculosis
  • Administered injections, reconstituted medications, administered oral medications, provided oxygen and nebulizer treatments
  • Performed wound dressings, ear irrigation according to physician instructions
  • Collected urine samples from patients for drug screens, STD/STI, or pregnancy tests when necessary
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency
  • Communicated with pharmacies for prescription refills on behalf of a supervising physician

Resource Nurse/Medical Assistant

Partner MD
02.2024 - 08.2024
  • Company Overview: Internal Medicine
  • Prepare patients for Annual physical, follow up and Pre-Op by reviewing medication, obtaining vital signs, performing EKGs, drawing complete labs
  • Conducts POC testing, such as EKGs, PFTs, Audiometers, Snellen tests/vision, hearing tests, UDSs, and phlebotomy
  • Performing rapid screening tests for COVID, influenza, strep, mono, glucose, and tuberculosis
  • Answer the multiline telephone system, greet patients, check patients in/out, communicate wait times and perform other front office duties
  • Processing of insurance claims, obtaining prior authorizations for imaging, prescription medication, or treatments prescribed by the physician team
  • Respected HIPAA privacy regulations when handling sensitive patient information, ensuring compliance with healthcare regulations
  • Administered B12 and testosterone injections, influenza, TDAP, shingles vaccine and Insulin, nebulizer treatments
  • Obtained client medical history, including medication information, symptoms and allergies
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
  • Calls in prescriptions refills to pharmacies after receiving a written order from the Physician or Nurse Practitioner, interactions with pharmacies are documented in the EMR
  • Maintains stock, inventory, expiration date, and supply order tracking
  • Properly prepare the waste for Stericycle pickup
  • Internal Medicine

Intake coordinator/Medical assistant - Temporary

Medmark Treatment Centers
11.2023 - 02.2024
  • Created spreadsheets in Microsoft Word and Excel for records, overseeing the accurate and confidential management of 400+ patient charts and updating reports on a daily basis
  • Obtain blood samples/phlebotomy, collect non-blood specimens such as urine, sputum, and perform basic laboratory tests such as blood glucose levels, collecting blood samples for laboratory testing
  • Obtaining temperature, pulse, blood pressure, and electrocardiograms under the supervision of a physician
  • Providing assistance to the Medical Director/Program Physician/Nurse Practitioner as necessary
  • Assist in the coordination of mailings, including sorting mail, preparing lab specimens for shipping via FedEx, and coordinating the delivery of packages and mailings
  • Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary consent form and ROI
  • Provide counselors with lab results by organizing them into appropriate binders
  • Data entry of demographic information for new patients was done accurately into practice management software programs (SAMMS)
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times

Intake Coordinator/Nursing Student

University of Maryland Medical Center Department of Corrections
03.2022 - 12.2023
  • Reviews the physical, psychological, dental and safety needs of inmates incarcerated providing experience in both adult and juvenile correctional facilities
  • Manages patient flow and performs associated technical skills including taking vital signs, performing EKGs, drawing complete labs and administering treatments such as injections and assisting providers with exams and procedures
  • Administration during the intake process prisoners per week to evaluate healthcare needs and placement of inmates due to medical, psych, safety, infectious disease, etc
  • Reviewing current medications to obtain orders from the on-call physician for medication approval while the patient is incarcerated
  • Collaborated with 20+ providers to ensure availability of appropriate programs and services to patients to obtain medical records and scheduling appointments for patients requiring treatment such as Primary Care, Cardiology, ENT, Endocrinology, Oncology, General surgery, Gastroenterology, Pulmonary and Oral Surgery
  • Contacted and rescheduled patients who missed or canceled appointments; documented reasons for no-shows, new appointments, follow-ups, and post-operative care

Medical Administrative Assistant/Phlebotomist

University Of Maryland Urology Sub Surgical Specialties
03.2020 - 03.2022
  • Coordinated with nurses to triage 50+ patients daily vital signs, drawing blood, preparing specimens for testing urine cultures, cytology, and prostate biopsies for later processing by the lab
  • Prior to the scheduled surgery, confirm that all preops, outside lab reports and imaging have been received and properly scanned into EPIC
  • Performs telephone duties throughout the day such as prescription call-in, retrieving messages from the voice mail, providing patients with education as directed by provider per office standards
  • Prepares exam rooms in the clinical area for patient care daily, including stocking of all necessary supplies
  • Assisted urologists by handling instruments and materials while utilizing sterile technique during minor procedures
  • Assisted in basic x-rays/Cystogram, BCG treatments, dipstick urinalysis, genital wart removals, cystoscopy, vasectomy and suture removals
  • Assist/perform with office based procedures (phlebotomy, bladder scan, urethral dilations, and catheterization) as requested
  • Triage patient calls for pharmacy requests, test results, medical questions and concerns as directed by the physician; documenting outcomes in EPIC
  • Adheres to and follows sterilization and disinfection practices throughout the facility including bio-hazardous waste policy and procedure for proper disposal of biomedical waste

Certified Nursing Assistant/Patient Care Technician/Medication technician

Ella Stewart Nursing agency
08.2017 - 01.2020
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, emptying drainage bags and bathing
  • Assists patients with daily activities, including bathing, dressing, and eating
  • Complied with HIPAA standards in all patient documentation and interactions
  • Prevented bedsores in bedridden residents by repositioning and turning them on a regular basis
  • Assisted RNs in monitoring the health of patients by accurately measuring and recording vital signs
  • Commended for chart accuracy, effective team collaboration, patient relations, and consistent empathetic care delivery
  • Aided patients in self-administration of medications and monitored medication supplies

Education

Associate Degree - Nursing

The Community College of Baltimore County
Catonsville, MD
08.2025

Medical Assistant /Phlebotomy Technician -

National Healthcare Association
Woodstock, MD
08.2019

Skills

  • HIPAA Compliance
  • Athena/Epic/CRISP/SAMMS/Experity EHR
  • ICD 10 and CPT billing/coding
  • Proper Sterilization Techniques
  • Simple Dressings/Wound Care
  • Sterile Procedures and Techniques
  • Microsoft Excel/Spreadsheet Experience
  • Foley Catheter Insertion and Removal
  • Doppler, Fibroscan, Bladder scan Ultrasound experience
  • EKG Set Up and Monitoring/EKG Rhythm Interpretation
  • BLS Certification
  • Phlebotomy
  • WPM 40
  • Immunizations

References

  • Shirl Stevens, 410-799-3400 ext 4499, Shirl.Stevens@yescarecorp.com
  • Michael Breschi, 410-826-0099, mike@ellastewartcare.com
  • Jacque Odem, 410-328-8182, JacquelineOdem@umm.edu
  • Darlene Gibson, Nurse/Supervisor, 410-696-9242
  • Denise Bridgers, 410-630-1402, dbridgers@partnermd.com

Timeline

Medical Assistant/Phlebotomist

University of Maryland Urgent Care
07.2024 - Current

Resource Nurse/Medical Assistant

Partner MD
02.2024 - 08.2024

Intake coordinator/Medical assistant - Temporary

Medmark Treatment Centers
11.2023 - 02.2024

Intake Coordinator/Nursing Student

University of Maryland Medical Center Department of Corrections
03.2022 - 12.2023

Medical Administrative Assistant/Phlebotomist

University Of Maryland Urology Sub Surgical Specialties
03.2020 - 03.2022

Certified Nursing Assistant/Patient Care Technician/Medication technician

Ella Stewart Nursing agency
08.2017 - 01.2020

Associate Degree - Nursing

The Community College of Baltimore County

Medical Assistant /Phlebotomy Technician -

National Healthcare Association

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Petal Bailey