Phedra Arthur
Columbia
Summary
Dynamic Delivery Executive with a proven track record in financial analysis and risk assessment, managing over $80M in program delivery and enhancing client relationships to ensure successful federal initiatives.
Overview
13
13
years of professional experience
Work History
Chief of Delivery Operations
eSimplicity
01.2023 - 01.2025
- Company Overview: 280+ person government contractor, >$80M revenue
- Managed $80M+ in program delivery, overseeing complex deal structures and risk assessment for 28 active federal initiatives
- Led comprehensive financial analysis and due diligence processes, evaluating risk-return profiles across multi-year contracts
- Designed and implemented real-time program health dashboards, providing executive leadership with actionable insights for resource allocation and performance optimization
- Created 5-year platform modernization proposal for $500M+ Medicaid recompete, developing API-first strategy and financial projections
- Directly managed matrixed organization of 185 cross-functional employees, driving alignment across engineering, product, and delivery teams
- Established operational excellence frameworks and performance management systems, improving engagement by 30% and reducing attrition by 15%
- Led client relationship management for federal agencies, ensuring consistent on-time, on-budget delivery across all engagements
- 280+ person government contractor, >$80M revenue
Director, Technical Program Management
Dotdash Meredith
01.2020 - 01.2023
- Company Overview: 4500+ person media company, >$500M revenue
- Managed GTM launch for D/Cipher targeting platform, conducting market analysis and financial modeling that achieved 2.3x higher CTR and 40% lower acquisition costs
- Led RICE prioritization framework implementation, optimizing $50M+ in product investments and improving resource allocation efficiency by 30%
- Collaborated with GMs and product leads on strategic business alignment, delivering 15% increase in portfolio-wide engagement metrics
- Managed and mentored team of 7 program managers, establishing accountability frameworks and delivery standards across multiple verticals
- Pioneered modular design system implementation, reducing development costs and accelerating time-to-market from months to weeks
- 4500+ person media company, >$500M revenue
PM Consultant
Constellation
01.2020 - 01.2022
- Managed end-to-end delivery of enterprise software and infrastructure projects including healthcare platforms, CRM systems, and financial applications
- Led complex negotiations and stakeholder management across matrixed global teams
- Developed financial models and business cases for technology investments exceeding $25M annually
Head of Delivery
Nava Public Benefit Corporation
01.2016 - 01.2018
- Company Overview: 70+ person government contractor, >$50M revenue
- Led delivery of first public transactional API in Medicare quality reporting, transforming reimbursement for 34 million recipients and generating $100M in cost savings
- Managed end-to-end delivery of mission-critical systems supporting 1 billion users with 7,754 transactions per second, maintaining 100% uptime during peak periods
- Built and scaled delivery organization from founding PM to Head of Delivery, establishing performance frameworks enabling consistent federal compliance
- Oversaw legacy system migration to AWS infrastructure, conducting comprehensive risk assessment and mitigation planning
- Established delivery excellence standards and compliance frameworks for federal engagements
- 70+ person government contractor, >$50M revenue
Program Manager
AT&T
01.2012 - 01.2015
- Managed end-to-end delivery of enterprise software and infrastructure projects including healthcare platforms, CRM systems, and financial applications
- Led complex negotiations and stakeholder management across matrixed global teams
- Developed financial models and business cases for technology investments exceeding $25M annually
Education
Bachelor of Science - Information Technology
University of Central Florida
01.2007
Skills
- Financial Analysis & Modeling
- Program delivery
- Risk assessment
- Performance optimization
- Strategic planning
- Resource allocation
- Process improvement
- Data-driven decision making
- Deal Structuring
- Risk Assessment
- Client Relationship Management
- Team Leadership
- Due Diligence
- Credit Analysis
- Regulatory Compliance
Accomplishments
- $580M+ in Total Program Value Managed across government and private sector engagements
- 185 Direct Reports managed across matrixed delivery organizations
- $100M+ Cost Savings delivered through process optimization and strategic platform modernization
- 99% Project Success Rate maintaining on-time, on-budget delivery across all major initiatives
Awards
- 2024 Impact Award - Women in Leadership, Dotdash Meredith
- 2018 FedHealth IT Innovation Award, Quality Payments Program API
Executive Summary
Senior finance and delivery operations executive with 15+ years of experience in complex deal structuring, risk assessment, and client relationship management. Proven track record managing $100M+ transactions, leading cross-functional teams of 185+ professionals, and delivering measurable outcomes for enterprise clients. Expert in financial modeling, due diligence, and regulatory compliance across technology, media, and telecommunications sectors., Financial Analysis & Modeling, Deal Structuring, Risk Assessment, Client Relationship Management, Team Leadership, Due Diligence, Credit Analysis, Regulatory Compliance
Timeline
Chief of Delivery Operations
eSimplicity
01.2023 - 01.2025
Director, Technical Program Management
Dotdash Meredith
01.2020 - 01.2023
PM Consultant
Constellation
01.2020 - 01.2022
Head of Delivery
Nava Public Benefit Corporation
01.2016 - 01.2018
Program Manager
AT&T
01.2012 - 01.2015
Bachelor of Science - Information Technology
University of Central Florida
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