Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
The National Society of Leadership and Success – Member Date 2019 - Present Selected by campus admin
Languages
Timeline
Generic

PRINCESS STEWART

Silver Spring

Summary

Experienced with clinical supervision, ensuring high standards of patient care and staff performance. Utilizes effective communication and leadership skills to manage teams and resolve conflicts. Knowledge of compliance regulations and best practices in clinical settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical supervisor and Engagement Specialist

vesta. Inc
11.2022 - Current
  • Organizes and oversees the daily activities and duties of the facility
  • Managing staff; communicating with staff, patients and family; and ensuring that the facility offers the highest level of patient care.
  • Intake and referral coordinator
  • Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
  • Assessed patients, determined needs, and managed care.
  • Answer phone and run insurance for authorization.
  • Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.

Medical Office Assistant II

MedStar Washington Hospital Center
01.2019 - 04.2022
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Obtained pre-authorization from insurance companies ahead of medical services.

Certified Medical Technician

Brightview Senior Living
09.2018 - 07.2021
  • My role in the company is to determine normal or abnormal components of body fluids
  • As a certified medical technician my duties consisted of performing laboratory tests and analyzing test results
  • Offering medication to patients and performing basic medical check ups
  • Providing patient care, updating records, and filling in forms
  • Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
  • Assisted in reducing medication errors by diligently cross-checking prescription information with patients'' medical histories.
  • Improved patient care by accurately administering medication as prescribed and closely monitoring for side effects.
  • Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.

Certified Nursing Assistant

Brightstar Senior Care
08.2015 - 01.2020
  • My role in the company was to provide basic care to patients and help them with daily activities they might have trouble doing on their own Gathering medical supplies
  • Assisting with some medical procedures
  • Answering calls for help and observe changes in a patient's condition or behavior
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.

Education

Doctoral degree - Healthcare

Walden University
05.2025

Master's degree - Health Administration

University of Maryland University College
College Park, MD
12.2023

Bachelor of Science - Biology

Bowie State University
01.2019

High school diploma - undefined

Montgomery Blair High School
06.2011

Skills

  • HIPAA Compliance Insurance Verification
  • Clinical training
  • Staff scheduling
  • Team supervision
  • Clinical assessment
  • Patient education
  • Direct patient care
  • Documentation requirements
  • Health administration
  • Unit leadership
  • Computer Skills Customer Service
  • Appointment Scheduling BLS Certified
  • Written and Verbal Communication CPR Certified
  • Hospital experience
  • Leadership (10 years)
  • Insurance verification (10 years)
  • Supervising experience (5 years)
  • Home Care (10 years)
  • Nursing home experience
  • Laboratory experience
  • Cash handling
  • Outpatient (10 years)
  • Medical scheduling
  • Office Management (5 years)
  • Administrative experience
  • Medicare
  • Meal Preparation
  • Time management
  • Medical office experience
  • Caregiving (10 years)
  • Senior care (10 years)
  • CPR
  • Patient Care
  • Vital signs
  • Memory care
  • Management
  • Customer service
  • Microsoft Office (10 years)
  • Microsoft Excel (10 years)

Accomplishments

The National Society of Leadership and Success – Member Date 2019 - Present

Selected by campus administration to participate among top students in a leadership program including:

  • Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
  • Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
  • Success Networking Teams:Participated in peer based leadership development teams Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments.

Certification

  • CCMA Certification
  • CNA
  • CPR Certification
  • State Tested Nursing Assistant
  • BLS Certification
  • Driver's License

The National Society of Leadership and Success – Member Date 2019 - Present Selected by campus admin


  • Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
  • Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
  • Success Networking Teams:Participated in peer based leadership development teams Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments.

Languages

English
Full Professional

Timeline

Clinical supervisor and Engagement Specialist

vesta. Inc
11.2022 - Current

Medical Office Assistant II

MedStar Washington Hospital Center
01.2019 - 04.2022

Certified Medical Technician

Brightview Senior Living
09.2018 - 07.2021

Certified Nursing Assistant

Brightstar Senior Care
08.2015 - 01.2020

Master's degree - Health Administration

University of Maryland University College

Bachelor of Science - Biology

Bowie State University

High school diploma - undefined

Montgomery Blair High School

Doctoral degree - Healthcare

Walden University

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