Promisce Cephas
Elkton
Summary
I am highly skilled in preparing financial statements, audit reports, reconciling GL accounts, balancing accounts, and tax reports. Detail-oriented accounting professional with deep understanding of financial analysis and reporting.
Detail-known for productivity and efficient task completion. Possess specialized skills in financial analysis, tax preparation, and regulatory compliance which support accuracy and integrity in financial reporting. Excel in time management, problem-solving, and communication, enabling effective collaboration with teams across departments to meet tight deadlines and financial objectives.
Overview
13
13
years of professional experience
Work History
Teacher
KinderCare Learning Centers
07.2020
- Built and strengthened positive relationships with students, parents, and teaching staff
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
- Worked one-on-one with at-risk students on core subjects
- Maintained safe, clean, and organized classroom environment
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance
Account Specialist II
Delaware Division of Revenue
05.2022 - Current
- Provided customer service via email, phone and in person ensuring that all concerns and issues were addressed.
- Handled confidential information of taxpayers Business, Corporate and Personal)
- Reviews and analyzes financial transactions and records to determine accuracy and monitors adherence to agency budget, applicable agreements, grants, or contracts, as well as state or federal laws, rules, and regulations.
- Analyzes, reconciles, and consolidates data to the general ledger from journals, records, and documents; takes trial balances and makes corrections, updates, and adjustments to bring funds into balance.
- Reviews financial transactions, classification and codes to ensure accuracy and recommends changes.
- Maintains internal controls and applies accounting principles, practices, and standards.
- Provides advice and technical guidance on matters in assigned fiscal function.
- Compiles, analyzes and prepares a variety of statements and reports of financial health utilized in financial, budget, and personnel planning.
- Researches and provides data, reports and other documentation to state, federal and independent auditors and for other requests for financial information.
- Uses commercial and proprietary automated information systems and computer software to research, review, evaluate, and report on financial data.
- Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
- Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
- May be responsible for purchasing, disbursement, and inventory of equipment and supplies.
- Responsible for ensuring taxpayer correspondence was mailed out on a timely basis
- Used DOR systems to update information and generate reports as needed
- Processing Ach payments
- Preparing reports and public accommodations
- Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.
- Developed and maintained customer accounts by accurately recording customer information.
- Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
- Researched and resolved customer inquiries regarding billing issues or payment disputes.
- Collaborated with other departments to resolve problems related to customer accounts.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
- Generated monthly reports detailing account activity such as new accounts opened, closed accounts, and delinquent payments.
- Applied appropriate accounting principles when processing complex transactions involving multiple entities or currencies.
- Reconciled bank statements against general ledgers ensuring that all deposits were properly recorded.
- Prepared journal entries for month-end close process according to generally accepted accounting principles.
- Monitored daily cash flow activities in order to ensure sufficient funds were available for operations.
- Performed research on various accounting topics in order to stay up-to-date with industry trends.
- Created detailed spreadsheets outlining the status of each account's receivables and payables.
Lead Teacher
KinderCare
10.2020 - 05.2022
- Built and strengthened positive relationships with students, parents, and teaching staff
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
- Worked one-on-one with at-risk students on core subjects
- Maintained safe, clean, and organized classroom environment
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance
DSP (Direct Support Professional)
Bayside Community Network
02.2020 - 12.2021
- Behavioral Health Technicians provide support to healthcare professionals and work with patients dealing with behavioral problems
- Essential job duties include implementing treatment plans, maintaining records, and ensuring a supportive environment for patients
- While also providing personal support for those with disabilities and who are elderly with daily activities, hygiene, house duties, and more
DSP (Direct Support Professional)
Merakey
01.2018 - 12.2019
- Behavioral Health Technicians provide support to healthcare professionals and work with patients dealing with behavioral problems
- Essential job duties include implementing treatment plans, maintaining records, and ensuring a supportive environment for patients
Packaging Specialist
Amazon Fulfillment Center
08.2016 - 11.2016
- Contributed to a fast-paced environment where speed and accuracy were equally important
- I demonstrated that I could meet the high expectations, working long hours and learning new things to expand the range of positions that I could fill depending on the needs of the team
Assistant Teacher
Sharon Temple Child Care
04.2012 - 08.2016
- Built and strengthened positive relationships with students, parents, and teaching staff
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
- Worked one-on-one with at-risk students on core subjects
- Maintained safe, clean, and organized classroom environment
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance
Education
High school diploma - Business and Accounting
Newark High School
Newark06.2015
Skills
- Account investigations
- Customer Engagement
- Billing issue resolution
- Documentation skill
- Research proficiency
- Report Writing
- Recordkeeping abilities
- Microsoft Office proficiency
- Account updating
- Account Administration
- Revenue Growth
- Document Management
- Billing resolutions
- Business Development
- Issue investigations
- Accounts Payable
- Accounts receivable
- Data analysis
- Accuracy and precision
- Time management
- Financial statements
- Software proficiency
Timeline
Account Specialist II
Delaware Division of Revenue
05.2022 - Current
Lead Teacher
KinderCare
10.2020 - 05.2022
Teacher
KinderCare Learning Centers
07.2020
DSP (Direct Support Professional)
Bayside Community Network
02.2020 - 12.2021
DSP (Direct Support Professional)
Merakey
01.2018 - 12.2019
Packaging Specialist
Amazon Fulfillment Center
08.2016 - 11.2016
Assistant Teacher
Sharon Temple Child Care
04.2012 - 08.2016
High school diploma - Business and Accounting
Newark High School
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