Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Quanita Brown

District Heights

Summary

Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.

Professional with strong experience in customer service and food handling, prepared for this role. Focuses on teamwork and delivering consistent results. Reliable and adaptable, skilled in communication, multitasking, and maintaining clean and organized work environment. Enthusiastic about contributing to positive customer experience.

Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.

Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Professional and prepared educational support specialist with extensive experience in providing one-on-one assistance to students. Proficient in implementing individualized learning strategies and adapting to diverse classroom needs. Known for strong collaboration with teaching staff and ensuring optimal student engagement and progress. Reliable, adaptable, and focused on achieving educational goals.

Overview

16
16
years of professional experience

Work History

Volunteer

W.H. Whinship Elementary School
06.2009 - 07.2011
  • Help plan activities for the school year
  • Interact with kids that have disabilities, and have special needs
  • Clean up their areas
  • Pick them up at their buses
  • The kids want me to play with them
  • The teachers let me help them doing office work
  • Doing home visits with the social worker

Counter Help

Panda Express
07.2012 - 12.2014
  • Talk to costumers
  • Answer the phones
  • Provide the costumers with good quality food
  • People want to come to Panda only when I'm there
  • Provide a lot of social skills
  • Moved my position by doing drive thru

Counselor

Full Circle Martial Arts Academy
01.2015 - 08.2015
  • Interact with children
  • Clean up areas in the building
  • Talk to parents
  • Organize places
  • Getting notice of things I do right at the job
  • Having kids feel comfortable of telling me things

Hostess

The Carving Room
01.2015 - 01.2020
  • Make sure the host and bathroom areas are clean and restock
  • Cashier
  • Answered phones
  • Recorded reservations
  • Greeted and seated guests
  • Took customers' orders
  • Helped bus tables

Counter Help and Cashier

Panda Express
09.2019 - 10.2021
  • Talk to costumers
  • Answer the phones
  • Provide the customers with good quality food
  • People want to come to Panda only when I'm there
  • Provide a lot of social skills
  • Know how to use the register
  • Know how to count the safe
  • Having the title as PIC

Cashier

JCPenney
10.2021 - 09.2022
  • Counted out cash drawers
  • Rang up purchases
  • Received and processed returns
  • Greeted guests
  • Assisted customers in finding or ordering merchandise
  • Handled customer complaints and concerns

Dedicated Aide

THE FOUNDATION SCHOOLS
04.2023 - Current
  • Im a dedicated aide for one-on-one students who need to work on improving behaviorally and academically
  • In addition, I will be in support in the classroom and step up as a PA if needed to be
  • This is an alternative school for students who have aggressive behaviors
  • I will use coping techniques, develop relationships with the students, and positively provide structure

Education

High school diploma -

Suitland High School
Forestville, MD
01.2012

No Degree - Social Work

Prince George's Community College
Upper Marlboro, MD

Bachelor's degree - Sociology

Grand Canyon University
01.2021

Master's degree - Psychology

Grand Canyon University
12.2022

Skills

  • Patience and empathy
  • Special needs
  • Classroom organization
  • Personal hygiene assistance
  • First aid certification
  • Self motivation
  • Personal care aide
  • Housekeeping duties
  • Team building
  • Supportive personality
  • Ability to lift
  • Decision-making
  • Clear communication
  • Critical thinking
  • Excellent communication
  • Multitasking
  • Multitasking Abilities
  • Problem-solving abilities
  • Attention to detail
  • Fast learner
  • Teamwork and collaboration
  • Personal care assistance
  • Classroom procedures
  • Assistive technology proficiency
  • Special education
  • Student engagement
  • Phone etiquette
  • Cleaning and sanitation
  • Greeting guests
  • Payment processing
  • Cleanliness maintenance
  • Guest engagement
  • Complaint handling
  • Table bussing
  • Food running
  • Restroom servicing
  • Hospitality best practices
  • Customer relations
  • Time management
  • Guest greeting and seating
  • Active listening and communication
  • Reliable and trustworthy
  • Flexible and adaptable
  • Warm and friendly
  • Strong interpersonal skills
  • Check payment processing
  • Dining customer service
  • Seating coordination
  • Table setting
  • Server support
  • Effective multitasking
  • Workplace safety
  • Food safety
  • Customer engagement
  • Stock replenishment
  • Cash handling proficiency
  • Cash register operation
  • Counseling
  • Behavior monitoring
  • Empathy development
  • Office administration
  • Peer counseling
  • Psychology

Accomplishments

  • Achieved connecting with children with special needs by completing circle time, organizational skills, being creative, and keeping up structure int he classroom with accuracy and efficiency.
  • Having great customer service, cash handling, doing drive thru, and tracking.
  • Resolved product issue through consumer testing by solving conflict with an order. I be putting in orders correctly, handling money, and restock items.
  • Collaborated with team of other DAs in the development of teamwork on helping children with aggressive behaviors.

Timeline

Dedicated Aide

THE FOUNDATION SCHOOLS
04.2023 - Current

Cashier

JCPenney
10.2021 - 09.2022

Counter Help and Cashier

Panda Express
09.2019 - 10.2021

Counselor

Full Circle Martial Arts Academy
01.2015 - 08.2015

Hostess

The Carving Room
01.2015 - 01.2020

Counter Help

Panda Express
07.2012 - 12.2014

Volunteer

W.H. Whinship Elementary School
06.2009 - 07.2011

Bachelor's degree - Sociology

Grand Canyon University

Master's degree - Psychology

Grand Canyon University

High school diploma -

Suitland High School

No Degree - Social Work

Prince George's Community College
Quanita Brown