Quantia Booker
Baltimore
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon
Edgewood, MD
04.2025 - Current
- Delivered packages efficiently to designated locations while adhering to safety protocols.
- Operated delivery vehicle with a focus on maintaining optimal performance and reliability.
- Utilized handheld devices for tracking deliveries and managing route adjustments in real-time.
- Communicated effectively with customers to ensure satisfaction and address delivery inquiries.
Administrative Coordinator
Southwest Airlines
Austin, TX
02.2023 - 03.2025
- Coordinated scheduling and logistics for team meetings and events, enhancing operational efficiency.
- Managed administrative tasks including document preparation and correspondence, ensuring accuracy and compliance.
- Supported onboarding processes by organizing training materials and facilitating new employee orientation sessions.
- Maintained electronic filing system, improving information retrieval speed by streamlining document organization.
Administrative Coordinator
Southwest Airlines
Baltimore, MD
01.2019 - 02.2023
- Facilitated employee onboarding processes to ensure smooth integration into company culture.
- Resolved employee inquiries and issues regarding benefits and payroll with efficiency and accuracy.
- Developed training materials for new hires, enhancing understanding of company policies and procedures.
- Streamlined communication between departments to improve employee service response times.
Patient Service Representative
Amerisource Bergen - The Lash Group
Fort Mill, SC
06.2016 - 01.2020
- Managed patient inquiries to enhance service delivery and satisfaction.
- Coordinated scheduling and appointments for patients, streamlining workflow efficiency.
- Utilized electronic health record systems to maintain accurate patient information.
- Collaborated with healthcare providers to resolve patient issues effectively.
Education
High School Diploma -
New High School
Owings Mills, MD06-2011
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Time management skills
- Complaint resolution
- Dispute handling
- Goal-oriented mindset
Timeline
Delivery Driver
Amazon
04.2025 - Current
Administrative Coordinator
Southwest Airlines
02.2023 - 03.2025
Administrative Coordinator
Southwest Airlines
01.2019 - 02.2023
Patient Service Representative
Amerisource Bergen - The Lash Group
06.2016 - 01.2020
High School Diploma -
New High School