Quincy Crawford
Upper Marlboro
Overview
10
10
years of professional experience
Work History
Unarmed Security Officer
Whitestone Group
Fort Meade, MD
11.2024 - 08.2025
- Monitored premises to deter unauthorized access and ensure safety of personnel and property.
- Conducted regular patrols and inspections to identify potential security risks and vulnerabilities.
- Responded promptly to alarms, incidents, and emergencies, ensuring swift resolution and reporting.
- Collaborated with law enforcement during investigations to provide detailed reports and evidence collection.
- Implemented security protocols that enhanced overall safety measures within assigned areas.
- Maintained accurate logs of daily activities, incidents, and observations for management review.
- Provided exceptional customer service while enforcing facility rules to create a safe environment for all visitors.
Armed Security Officer
Intercon Security
Washington, DC
05.2022 - 02.2025
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Assisted in the development of new security protocols based on changes in technology or environment.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Communicated effectively with team members while coordinating efforts during shifts.
- Followed established protocol for responding to alarms or other emergency situations.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
IT Help Desk Technician (Part Time)
AgemO Technology
Fort Washington MD
02.2018 - 02.2025
- Managed the inventory and maintenance of all IT equipment
- Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc
- Image and configure Windows 10 stations
- Installation, modification and repair of Windows 10 workstations
- Install Windows 10 updates in addition to frequent software updates and hardware firmware and drivers
- Demonstrated ability developing cyber awareness artifacts and documents
- Install and/or configure peripherals such as printers, keyboards/mice, etc
- For users
- Delivered and installed new and loaner computer systems
- Oversight of requests, incidents, major incident, knowledgebase and problem modules in Service Now
- Act as escalation point for all requests and incidents
- Develop, maintain and train on processes such as: phone/ticket escalation, Call & Ticket handling dash boards and review process, SLA review and improvements as needed
- Perform remote troubleshooting through diagnostic techniques and asking pertinent questions.
Armed Security
Diversified Protection Corporation
Alexandria, VA
05.2021 - 07.2021
- Safeguarded and protecting all government information, documents, and equipment
- Provided, in writing, any security deficiencies and report them in a timely manner to the facility security coordinator
- Monitored and authorized entrance and departure of vehicles, cargos trucks and visitors
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Assisted clients in determining potential security risks.
Armed Security
Omniplex
Chantilly, VA
07.2019 - 08.2020
- Responsible for protecting the United State Government employees and property by monitoring close circuit television cameras (CCTV) controlled access to the facility; prohibit unauthorized access to the facilities
- Maintained proficiency in the use of protective equipment, restraint devices and weapons
- Monitored entrances and exits to prevent unapproved and unlawful entry
- Observed and reported verbal and written activities and incidents providing for the security and safety of the client property and personnel
- Maintained a log of all visitors and handed out passes that were collected upon exit.
Security Monitor
PAE - Pacific Architects and Engineers
Falls Church, VA
02.2019 - 07.2019
- Closely observed activities of individuals working and/or visiting the customer facilities
- Provided a safe and secure environment in government facilities where assigned
- Maintained a constant state of alertness
- Ensured subjects do not enter any areas where they are not authorized, nor where they do not have a valid reason for entering
- Provided written reports of incidents and security violations
- Maintained a security logbook of site activities.
Internship Program
The Department of Housing and Urban Development
Washington, DC
06.2015 - 09.2018
- Provided help desk support to clients
- Provided service to agency telephones, set up extensions, reset voicemails, and established cross connect of cabling in the telephone closets
- Tracked data in excel spreadsheets on special HUD projects
- Tracked department metrics for upper-level management meetings using excel
- Provided presentations using pivot tables and visual charts.
Education
Cybersecurity
UMGC
Maryland High School Diploma -
Dr Henry A Wise Highschool
Upper Marlboro, MD2015
Skills
- Organization
- Time Management
- Strategic Planning
- Microsoft Office Suite Proficiency
- Detail-Oriented
- Active TS/SCI
Volunteerhistory
- Volunteered for Feed the Homeless in PG County
- Little League football volunteer work
Timeline
Unarmed Security Officer
Whitestone Group
11.2024 - 08.2025
Armed Security Officer
Intercon Security
05.2022 - 02.2025
Armed Security
Diversified Protection Corporation
05.2021 - 07.2021
Armed Security
Omniplex
07.2019 - 08.2020
Security Monitor
PAE - Pacific Architects and Engineers
02.2019 - 07.2019
IT Help Desk Technician (Part Time)
AgemO Technology
02.2018 - 02.2025
Internship Program
The Department of Housing and Urban Development
06.2015 - 09.2018
Cybersecurity
UMGC
High School Diploma -
Dr Henry A Wise Highschool