Quincy Crawford
Upper Marlboro
Overview
10
10
years of professional experience
Work History
Unarmed Security Officer
Whitestone Group
11.2024 - 08.2025
- Monitored premises to deter unauthorized access and ensure safety of personnel and property.
- Conducted regular patrols and inspections to identify potential security risks and vulnerabilities.
- Responded promptly to alarms, incidents, and emergencies, ensuring swift resolution and reporting.
- Collaborated with law enforcement during investigations to provide detailed reports and evidence collection.
- Implemented security protocols that enhanced overall safety measures within assigned areas.
- Maintained accurate logs of daily activities, incidents, and observations for management review.
- Provided exceptional customer service while enforcing facility rules to create a safe environment for all visitors.
Armed Security Officer
Intercon Security
05.2022 - 02.2025
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Assisted in the development of new security protocols based on changes in technology or environment.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Communicated effectively with team members while coordinating efforts during shifts.
- Followed established protocol for responding to alarms or other emergency situations.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
IT Help Desk Technician (Part Time)
AgemO Technology
02.2018 - 02.2025
- Managed the inventory and maintenance of all IT equipment
- Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc
- Image and configure Windows 10 stations
- Installation, modification and repair of Windows 10 workstations
- Install Windows 10 updates in addition to frequent software updates and hardware firmware and drivers
- Demonstrated ability developing cyber awareness artifacts and documents
- Install and/or configure peripherals such as printers, keyboards/mice, etc
- For users
- Delivered and installed new and loaner computer systems
- Oversight of requests, incidents, major incident, knowledgebase and problem modules in Service Now
- Act as escalation point for all requests and incidents
- Develop, maintain and train on processes such as: phone/ticket escalation, Call & Ticket handling dash boards and review process, SLA review and improvements as needed
- Perform remote troubleshooting through diagnostic techniques and asking pertinent questions.
Armed Security
Diversified Protection Corporation
05.2021 - 07.2021
- Safeguarded and protecting all government information, documents, and equipment
- Provided, in writing, any security deficiencies and report them in a timely manner to the facility security coordinator
- Monitored and authorized entrance and departure of vehicles, cargos trucks and visitors
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Assisted clients in determining potential security risks.
Armed Security
Omniplex
07.2019 - 08.2020
- Responsible for protecting the United State Government employees and property by monitoring close circuit television cameras (CCTV) controlled access to the facility; prohibit unauthorized access to the facilities
- Maintained proficiency in the use of protective equipment, restraint devices and weapons
- Monitored entrances and exits to prevent unapproved and unlawful entry
- Observed and reported verbal and written activities and incidents providing for the security and safety of the client property and personnel
- Maintained a log of all visitors and handed out passes that were collected upon exit.
Security Monitor
PAE - Pacific Architects and Engineers
02.2019 - 07.2019
- Closely observed activities of individuals working and/or visiting the customer facilities
- Provided a safe and secure environment in government facilities where assigned
- Maintained a constant state of alertness
- Ensured subjects do not enter any areas where they are not authorized, nor where they do not have a valid reason for entering
- Provided written reports of incidents and security violations
- Maintained a security logbook of site activities.
Internship Program
The Department of Housing and Urban Development
06.2015 - 09.2018
- Provided help desk support to clients
- Provided service to agency telephones, set up extensions, reset voicemails, and established cross connect of cabling in the telephone closets
- Tracked data in excel spreadsheets on special HUD projects
- Tracked department metrics for upper-level management meetings using excel
- Provided presentations using pivot tables and visual charts.
Education
Cybersecurity
UMGC
Maryland High School Diploma -
Dr Henry A Wise Highschool
Upper Marlboro, MD2015
Skills
- Organization
- Time Management
- Strategic Planning
- Microsoft Office Suite Proficiency
- Detail-Oriented
- Active TS/SCI
Volunteerhistory
- Volunteered for Feed the Homeless in PG County
- Little League football volunteer work
Timeline
Unarmed Security Officer
Whitestone Group
11.2024 - 08.2025
Armed Security Officer
Intercon Security
05.2022 - 02.2025
Armed Security
Diversified Protection Corporation
05.2021 - 07.2021
Armed Security
Omniplex
07.2019 - 08.2020
Security Monitor
PAE - Pacific Architects and Engineers
02.2019 - 07.2019
IT Help Desk Technician (Part Time)
AgemO Technology
02.2018 - 02.2025
Internship Program
The Department of Housing and Urban Development
06.2015 - 09.2018
Cybersecurity
UMGC
High School Diploma -
Dr Henry A Wise Highschool