Overview
Work History
Education
Skills
Volunteerhistory
Timeline
Generic

Quincy Crawford

Upper Marlboro

Overview

10
10
years of professional experience

Work History

Unarmed Security Officer

Whitestone Group
11.2024 - 08.2025
  • Monitored premises to deter unauthorized access and ensure safety of personnel and property.
  • Conducted regular patrols and inspections to identify potential security risks and vulnerabilities.
  • Responded promptly to alarms, incidents, and emergencies, ensuring swift resolution and reporting.
  • Collaborated with law enforcement during investigations to provide detailed reports and evidence collection.
  • Implemented security protocols that enhanced overall safety measures within assigned areas.
  • Maintained accurate logs of daily activities, incidents, and observations for management review.
  • Provided exceptional customer service while enforcing facility rules to create a safe environment for all visitors.

Armed Security Officer

Intercon Security
05.2022 - 02.2025
  • Provided assistance to law enforcement agencies in apprehending suspects when necessary.
  • Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
  • Provided escorts for authorized personnel entering restricted areas within the facility.
  • Assisted in the development of new security protocols based on changes in technology or environment.
  • Adhered to company policies regarding access control procedures for visitors and guests and contractors.
  • Communicated effectively with team members while coordinating efforts during shifts.
  • Followed established protocol for responding to alarms or other emergency situations.
  • Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.

IT Help Desk Technician (Part Time)

AgemO Technology
02.2018 - 02.2025
  • Managed the inventory and maintenance of all IT equipment
  • Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc
  • Image and configure Windows 10 stations
  • Installation, modification and repair of Windows 10 workstations
  • Install Windows 10 updates in addition to frequent software updates and hardware firmware and drivers
  • Demonstrated ability developing cyber awareness artifacts and documents
  • Install and/or configure peripherals such as printers, keyboards/mice, etc
  • For users
  • Delivered and installed new and loaner computer systems
  • Oversight of requests, incidents, major incident, knowledgebase and problem modules in Service Now
  • Act as escalation point for all requests and incidents
  • Develop, maintain and train on processes such as: phone/ticket escalation, Call & Ticket handling dash boards and review process, SLA review and improvements as needed
  • Perform remote troubleshooting through diagnostic techniques and asking pertinent questions.

Armed Security

Diversified Protection Corporation
05.2021 - 07.2021
  • Safeguarded and protecting all government information, documents, and equipment
  • Provided, in writing, any security deficiencies and report them in a timely manner to the facility security coordinator
  • Monitored and authorized entrance and departure of vehicles, cargos trucks and visitors
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Assisted clients in determining potential security risks.

Armed Security

Omniplex
07.2019 - 08.2020
  • Responsible for protecting the United State Government employees and property by monitoring close circuit television cameras (CCTV) controlled access to the facility; prohibit unauthorized access to the facilities
  • Maintained proficiency in the use of protective equipment, restraint devices and weapons
  • Monitored entrances and exits to prevent unapproved and unlawful entry
  • Observed and reported verbal and written activities and incidents providing for the security and safety of the client property and personnel
  • Maintained a log of all visitors and handed out passes that were collected upon exit.

Security Monitor

PAE - Pacific Architects and Engineers
02.2019 - 07.2019
  • Closely observed activities of individuals working and/or visiting the customer facilities
  • Provided a safe and secure environment in government facilities where assigned
  • Maintained a constant state of alertness
  • Ensured subjects do not enter any areas where they are not authorized, nor where they do not have a valid reason for entering
  • Provided written reports of incidents and security violations
  • Maintained a security logbook of site activities.

Internship Program

The Department of Housing and Urban Development
06.2015 - 09.2018
  • Provided help desk support to clients
  • Provided service to agency telephones, set up extensions, reset voicemails, and established cross connect of cabling in the telephone closets
  • Tracked data in excel spreadsheets on special HUD projects
  • Tracked department metrics for upper-level management meetings using excel
  • Provided presentations using pivot tables and visual charts.

Education

Cybersecurity

UMGC
Maryland

High School Diploma -

Dr Henry A Wise Highschool
Upper Marlboro, MD
2015

Skills

  • Organization
  • Time Management
  • Strategic Planning
  • Microsoft Office Suite Proficiency
  • Detail-Oriented
  • Active TS/SCI

Volunteerhistory

  • Volunteered for Feed the Homeless in PG County
  • Little League football volunteer work

Timeline

Unarmed Security Officer

Whitestone Group
11.2024 - 08.2025

Armed Security Officer

Intercon Security
05.2022 - 02.2025

Armed Security

Diversified Protection Corporation
05.2021 - 07.2021

Armed Security

Omniplex
07.2019 - 08.2020

Security Monitor

PAE - Pacific Architects and Engineers
02.2019 - 07.2019

IT Help Desk Technician (Part Time)

AgemO Technology
02.2018 - 02.2025

Internship Program

The Department of Housing and Urban Development
06.2015 - 09.2018

Cybersecurity

UMGC

High School Diploma -

Dr Henry A Wise Highschool
Quincy Crawford