To secure full-time employment as a Counter Sales Representative
Overview
10
10
years of professional experience
Work History
On Demand Driver
United Electric Supply
03.2022 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Paratransit Operator
First Transit
09.2020 - 02.2022
Maintained accurate records of trips, mileage, and passenger information for organizational efficiency and regulatory compliance.
Managed challenging situations involving difficult passengers or unexpected events calmly and professionally, ensuring minimal disruptions to service quality.
Enhanced safety measures by conducting thorough pre-trip vehicle inspections and addressing potential issues promptly.
Assisted passengers with boarding and disembarking the vehicle, ensuring their comfort and well-being throughout the journey.
Collaborated with dispatchers to efficiently address changes in scheduling or routing, minimizing delays for passengers.
Improved passenger satisfaction by providing timely and efficient transportation services to individuals with disabilities.
Paratransit Operator
Transdev
04.2017 - 11.2020
Operated with safety and skill to avoid accidents and delays.
Followed applicable traffic regulations and traffic laws.
Developed strong relationships with regular passengers, fostering trust and reliability in the service provided.
Maintained accurate records of trips, mileage, and passenger information for organizational efficiency and regulatory compliance.
Demonstrated excellent communication skills when interacting with passengers, colleagues, and supervisors to maintain a positive work environment.
Managed challenging situations involving difficult passengers or unexpected events calmly and professionally, ensuring minimal disruptions to service quality.
Lead Shipping Clerk Quality Control
M3D
01.2015 - 05.2017
Enhanced customer satisfaction by resolving shipping issues promptly and professionally.
Ensured accurate order fulfillment through meticulous attention to detail in packing, labeling, and documentation tasks.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Inspected merchandise and sent damaged pieces for repair before shipment.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Education
Associate of Science - Medical Billing & Coding
Colorado Technical University
02.2009
Skills
Microsoft Digital Literacy
CompTIA ITF Certification
Problem-solving
Active listening
Relationship building
Professional telephone demeanor
Computer proficiency
Staff monitoring
Teamwork and collaboration
Attention to detail
Reliability
Motivational leadership
Highlight of qualifications
Over 20 years of customer service experience with superb communications skills
Adept in Microsoft Office 365
Proficient ability to collaborate efficiently with individuals from diverse backgrounds and remain ongoing associations
Highly adaptable to understanding how systems work to provide effective support