Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Quinta Mcknight-Galloway

Gwynn Oak

Summary

Compassionate CNA/GNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, and team work contributing to positive outcomes in fast-paced healthcare settings.

Overview

7
7
years of professional experience
4040
4040
years of post-secondary education
1
1
Certification

Work History

CNA/GNA

Futurecare
Pikesville
11.2023 - 08.2025
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming
  • Committed to serving our residents and guests through our Principles of Services
  • Documented patient care services by charting in designated areas.

Housekeeper

Chapel Hill Nursing Home
Randallstown
09.2023 - 11.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Engaged with guests on room requirements and amenities to promote overall satisfaction

Independent Contractor

Ver-A-Fast
Baltimore
02.2022 - 07.2023
  • Prepares Reports, Financial Aspects, Sales Tactics and Documents using various Software Programs
  • Ensures high Customer Retention and increases in Revenue though upselling and cross-selling

Patient Service Representative

Bon Secour
Baltimore
06.2019 - 01.2022
  • Maintained and protected the confidentiality of all Medical Records and Patient Documentation
  • Verified insurance information, collected payments, and scheduled appointments
  • Performed administrative duties such as filing, faxing, photocopying

Quality Assurance, Production

Amazon
Dundalk
05.2018 - 01.2022
  • Identified risks and challenges within the core areas of responsibility - communicated to Management
  • Adapted to changes in the work environment, delays and unexpected events in daily functions
  • Learned all Systems, Services and Company Brand to efficiently excel through day-to-day Operations

Education

Certified Nursing Assistant

CCBC Essex
Baltimore, MD

High School Diploma -

Milford Mill Academy
Baltimore, MD

Skills

  • Health documentation
  • Customer service
  • Multitasking and organization
  • HIPAA compliance
  • Compassionate communication
  • Data entry accuracy
  • Warehouse operations
  • Effective communication
  • Team collaboration

Certification

  • CNA-Certified Nursing Assistant 12/2023

Timeline

CNA/GNA

Futurecare
11.2023 - 08.2025

Housekeeper

Chapel Hill Nursing Home
09.2023 - 11.2023

Independent Contractor

Ver-A-Fast
02.2022 - 07.2023

Patient Service Representative

Bon Secour
06.2019 - 01.2022

Quality Assurance, Production

Amazon
05.2018 - 01.2022

Certified Nursing Assistant

CCBC Essex

High School Diploma -

Milford Mill Academy
Quinta Mcknight-Galloway