Rabin Basnet
Parkville
Summary
Resourceful Assistant Grocery Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service, and staff training. Excel at communication, leadership, and problem-solving to ensure smooth store operations and positive shopping experiences for customers. Committed to maintaining quality standards and improving store performance.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Weis Markets
11.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Assistant Grocery Manager (Manager On Duty)
Weis Markets
11.2022 - Current
- Assisted with recruitment and training of new staff.
- Developed strategies to increase customer loyalty and satisfaction.
- Implemented procedures for efficient checkout processes.
- Monitored stock levels and ordered inventory as needed.
- Directed daily operations of the store, including opening and closing duties.
- Provided customers with assistance in locating items within the store.
- Ensured compliance with all health and safety regulations.
- Maintained accurate records of sales, refunds, and exchanges.
- Resolved customer complaints in a timely manner.
- Conducted regular inventory audits to ensure accuracy of stock counts.
- Analyzed sales trends and adjusted pricing accordingly.
- Set up promotional displays to maximize visibility.
- Developed strong relationships with suppliers to ensure competitive prices.
- Supervised cashiers during peak business hours.
- Coordinated with other departments to ensure smooth workflow.
- Managed the preparation of merchandise for shipment or delivery.
Inventory Control Associate
Weis Markets Inc
08.2022 - 11.2022
- Assisted with the development and implementation of inventory control systems.
- Maintained accurate records of incoming and outgoing stock items.
- Monitored levels of essential materials and products to ensure availability.
- Documented discrepancies between physical count and computer-generated reports.
- Organized warehouse space for efficient storage of materials and products.
- Created detailed reports on inventory movement, depletion, and replenishment rates.
- Tracked shipments from suppliers to ensure timely arrival at warehouses or stores.
- Researched missing orders, damaged goods, incorrect quantities.
- Investigated root causes for any discrepancies in inventory data.
- Collaborated with purchasing staff to determine needed items and quantities for reorder points.
Price Accuracy Team Member
Weis Markets Inc
05.2022 - 08.2022
- Ensured accuracy of pricing on all retail products by monitoring and adjusting prices as needed.
- Verified price changes in the system to ensure accuracy before releasing to customers.
- Created weekly reports to track pricing discrepancies and communicated results to management team.
- Analyzed customer feedback regarding pricing errors and developed strategies for improving accuracy.
- Developed process improvements for more efficient price maintenance activities.
- Tested new software applications related to price accuracy initiatives.
- Assisted in developing policies and procedures related to pricing accuracy standards.
- Performed regular audits of store shelves and online catalogues for accurate product information and pricing.
Front End Associate
Weis Markets Inc
01.2022 - 05.2022
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Answered incoming calls promptly, providing accurate information about products and services.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Stocked shelves with new inventory according to established guidelines.
Business Owner
Asian Medicine Distributes
01.2016 - 11.2021
- Developed business plan to secure financial backing from investors.
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Maintained records of patient profiles, including drug allergies, medications and medical histories.
- Provided medication counseling to patients on the proper use and potential side effects of their medications.
- Ordered, labeled, compounded and dispensed prescribed medications.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
- Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
- Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines.
- Performed administrative duties such as updating patient information or submitting insurance claims forms.
- Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
- Monitored current literature sources to keep informed about new developments in pharmacy practice and the pharmaceutical industry.
- Developed policies and procedures related to pharmacy services that comply with legal requirements.
- Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Coordinated activities with other healthcare personnel involved in patient care management plans.
- Collaborated with medical staff concerning drug selection, dosing regimens, adverse reactions and interactions and therapeutic effectiveness.
Education
High School Diploma -
School of Medical Science
Kathmandu, Nepal08-2014
Skills
- Budgeting and finance
- Problem Resolution
- Customer Support
- Scheduling Coordination
- Stock replenishment
- Loss Prevention
- Performance Evaluations
- Task Delegation
- Employee Training
- Store maintenance
- Merchandising Strategies
- Customer service and assistance
- Inventory merchandising
- Training and mentoring
- Product Merchandising
- Workflow Planning
- Price Structuring
- Safety Monitoring
- Product display oversight
- Expense Tracking
- Employee Management
- Ordering of products
- Visual Merchandising
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Staff motivation
- Safety awareness
- Schedule management
- Inventory control
- Policy enforcement
- Strategic planning
- Scheduling coordination
- Inventory management
- Staff scheduling
Education and Training
Kathmandu, Nepal
Languages
English
Full Professional
Nepali
Full Professional
Hindi
Professional Working
Timeline
Shift Supervisor
Weis Markets
11.2024 - Current
Assistant Grocery Manager (Manager On Duty)
Weis Markets
11.2022 - Current
Inventory Control Associate
Weis Markets Inc
08.2022 - 11.2022
Price Accuracy Team Member
Weis Markets Inc
05.2022 - 08.2022
Front End Associate
Weis Markets Inc
01.2022 - 05.2022
Business Owner
Asian Medicine Distributes
01.2016 - 11.2021
High School Diploma -
School of Medical Science
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