Rachael Corl
Rockville
Summary
Take-charge professional delivering executive support and team leadership to business operations. Adept at streamlining workflow processes for C-suite leadership, improving workflow productivity, and achieving all administrative goals and objectives through strong attention to detail, and impeccable communication skills. Energetic and goal-oriented, with a strong ability to stay focused while organizing important agendas, travel arrangements, board meetings, and special events. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Executive Assistant
Amida Technology Solutions
Washington
02.2023 - 01.2026
- Triaged and managed inbound communication on behalf of the principal.
- Drafted responses, bundled decisions, and escalated what required attention.
- Created concise daily/weekly briefs.
- Owned tasks and projects from 'open' to 'resolved'.
- Ensured deadlines, standards, and expectations were met without chasing.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Communicated effectively with clients and stakeholders on behalf of executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Relayed messages retrieved reports and printed documents for co-workers to assist with office workflow.
Operations Lead
The Soresi Group
Potomac
12.2016 - 02.2023
- Managed daily operations to ensure smooth workflow and efficiency.
- Developed and implemented standard operating procedures for team adherence.
- Analyzed operational processes to identify areas for improvement and optimization.
- Facilitated communication between departments to promote collaboration and synergy.
- Conducted regular audits to ensure compliance with company policies and standards.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Measured and reviewed performance via KPIs and metrics.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Office Manager
Prestige Plastic Surgery
01.2012 - 01.2016
- Managed daily operations of medical practice for optimal patient flow.
- Oversaw scheduling and staffing to meet clinic demands efficiently.
- Implemented electronic health record systems for improved data management.
- Coordinated communication between healthcare providers and patients effectively.
- Led initiatives to improve patient satisfaction and service quality regularly.
- Streamlined billing processes to enhance revenue cycle management.
- Complied with OSHA and HIPAA regulations.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
- Scheduled appointments, managed calendars, organized meetings and coordinated travel arrangements for staff members.
- Coordinated patient care services to ensure quality of care was provided.
Education
MBA - Business Administration And Management
Capella University
01-2024
Bachelor of Science - Clinical Psychology
Capella University
01-2022
Skills
- Executive Support
- Reporting and analysis
- Process optimization
- Compliance management
- Budgeting and forecasting
- Project Coordination
- EHR Administration
- Meeting Coordination
- Appointment Scheduling
- Arranging Business Travel
- Data Management
- Event coordination
- Operations management
- Senior leadership support
- Stakeholder Management
- Opportunity Identification
- Strategy Development
- Technical Support
- Expense Reporting
- Calendar Management
- Document Drafting
Certification
Data Analytics
Timeline
Executive Assistant
Amida Technology Solutions
02.2023 - 01.2026
Operations Lead
The Soresi Group
12.2016 - 02.2023
Office Manager
Prestige Plastic Surgery
01.2012 - 01.2016
MBA - Business Administration And Management
Capella University
Bachelor of Science - Clinical Psychology
Capella University