Rachael Zoerkler
Annapolis
Summary
Human resources professional with comprehensive background in managing office operations and HR functions. Known for fostering collaborative work environment and driving team success. Adaptable to changing needs, with focus on strategic planning and employee development.
Overview
7
7
years of professional experience
Work History
HR Coordinator
COPT Defense Properties
08.2024 - Current
- Completes background and reference checks to facilitate hiring and onboarding of employees.
- Reviews human resources paperwork for accuracy and completeness.
- Supports human resources staff with new hire orientations and weekly departmental meetings.
- Supports HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completes employee employment verifications and unemployment paperwork prior to hire or termination.
- Compiles and monitors data for employee records and personnel documents to support accurate recordkeeping.
- Processes travel expenses and reimbursements for Vice President.
- Manages executive calendars, scheduling meetings and appointments to optimize time.
Executive Assistant/ Safety Committee Lead
Avkin Inc.
07.2022 - 08.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments to optimize time.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized 5+ team-building events annually, increasing employee engagement by 15%.
- Provided professional administrative support during leadership meetings, including agenda preparation and minute-taking duties.
- Assisted in the development of company policies and standard operating procedures, contributing to a more organized work environment.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Conducted onboarding sessions for 30+ employees over two years, increasing retention rates by 20%.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines.
- Used QuickBooks to process accounts payables and accounts receivables.
- Established a strong culture of safety through consistent enforcement of policies and procedures, empowering employees to prioritize their well-being at work.
- Organized regular safety committee meetings, fostering open communication between management and employees regarding safety concerns and suggestions.
- Facilitated cross-functional collaborations on various safety projects, fostering a company-wide commitment towards continuous improvement in occupational health and safety standards.
Office Manager/Senior Human Resources Manager
Reliable Equipment
08.2017 - 07.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Recruited and onboarded 50+ employees over five years, reducing turnover by 15% through improved hiring strategies.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate records for 150+ employees, across three locations, ensuring 100% compliance with company policies and legal requirements.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Shortened average time-to-hire from 45 days to 30 days, a 33% improvement, by optimizing interview process.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Education
BBA - Human Resources Management
American Public University
Charles Town, WV03.2028
Certificate - Human Resources Management
Villanova University
Villanova, PA12.2021
High School Diploma -
Hamilton High School North
Hamilton, NJ06.2012
Skills
- Office Management
- Administrative Support
- HR Policies and Procedures
- Microsoft Office proficiency
- Recruitment and Hiring
- Onboarding and Orientation
- Strong Problem Solver
- Standard Operating Procedures
Timeline
HR Coordinator
COPT Defense Properties
08.2024 - Current
Executive Assistant/ Safety Committee Lead
Avkin Inc.
07.2022 - 08.2022
Office Manager/Senior Human Resources Manager
Reliable Equipment
08.2017 - 07.2022
BBA - Human Resources Management
American Public University
Certificate - Human Resources Management
Villanova University
High School Diploma -
Hamilton High School North
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