Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Allen

Westminster,MD

Summary

With 12 years of experience in the restaurant industry, I bring a wealth of knowledge and skills. Working in a fast-paced environment has improved my communication abilities and proficiency in Microsoft Office applications and managing numbers. Having held every position at the restaurant, I have gained valuable insight into each role's function within the business. This experience has also allowed me to work on and lead teams, ensuring efficient completion of tasks while maintaining high standards for customer service. As a substitute teacher, I have further developed my skills as a detail-oriented individual with a proven ability to manage and motivate student learning effectively. Collaborating with colleagues to create a stimulating learning environment and utilizing strong organizational skills are also my strengths. Finally, I am reliable during difficult times, whether it's staying late or coming up with creative solutions on short notice - you can count on my dedication and commitment regardless of the challenge.

Overview

12
12
years of professional experience

Work History

General Manager

Liberatore's Ristorante and Catering
01.2013 - Current

Manager | Waiter | Hostess | Food Runner | Carryout Personnel | Bartender

Started as a bartender's assistant and demonstrated unwavering commitment and loyalty, progressively advancing to various roles culminating in a managerial position.

  • Demonstrated exceptional adaptability and growth, evolving from an entry-level bartender assistant to a multi-faceted manager over a decade of dedicated service.
  • Excelled in managerial capacities, overseeing daily operations during shifts as Manager
  • optimizing team performance, and ensuring seamless execution.
  • Delivered top-tier customer service in roles ranging from waiter to busser, consistently ensuring accuracy and timely delivery of orders to elevate guest satisfaction. Seamlessly transitioned between various roles, showcasing a diverse skill set and ability to maintain quality and efficiency in all tasks undertaken.
  • Played a crucial role in off-site catering events, from pre-event planning to execution, ensuring flawless and memorable experiences for clients.
  • Undertook additional responsibilities including private events, owner duties, and technical tasks, further showcasing versatility and dedication.

Substitute Teacher

Carroll County Public Schools
01.2013 - 01.2015
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

• • Improved learning outcomes with tailored instruction for diverse student needs.

Education

Bachelor of Arts - Humanities

University of Maryland Global Campus
Hyattsville, MD
05-2024

Associate of Arts - General Studies

Carroll Community College
Westminster
05-2012

Skills

  • Leadership and team building
  • Goal setting
  • Client engagement
  • Problem resolution
  • Administrative skills
  • Performance improvement
  • Staff management
  • Strong work ethic
  • Team player

Timeline

General Manager

Liberatore's Ristorante and Catering
01.2013 - Current

Substitute Teacher

Carroll County Public Schools
01.2013 - 01.2015

Bachelor of Arts - Humanities

University of Maryland Global Campus

Associate of Arts - General Studies

Carroll Community College
Rachel Allen