Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Rachel Cole

Rachel Cole

Pasadena

Summary

Dynamic and dedicated Lead Veterinary Technician with extensive experience at Happy Tails, skilled in surgical assistance and patient monitoring. Proven ability to train and mentor staff while managing and maintaining a healthy flow of appointments. Committed to enhancing animal care through education and compassionate client interactions, ensuring optimal health outcomes for all patients.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Veterinary Technician

VCA Calvert Vet - Sally Mullen
08.2015 - Current
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Administered medications to animals in treatment and documented changes in condition.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Restrained animals to protect veterinarians from potential harm.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Obtained patient history from owners and performed physical examinations.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Collected and prepared specimens for laboratory testing.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Designed and created client education materials and marketing materials for hospital services.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Administered vaccinations to variety of animal species.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Trained and mentored other LVT staff.
  • Educated clients on nutrition, preventive health and other animal care.

Lead Veterinary Technician

Happy Tails - Dr. Vera Calpeno
07.2012 - 08.2015
  • Performed dental cleanings using ultrasonic scaler.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Trained and mentored other LVT staff.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Restrained animals to protect veterinarians from potential harm.
  • Dressed wounds and prescribed medication to prevent infection.

Education

High School Diploma -

Penn Foster Online
Online
09-2027

Skills

  • Physical examinationAnimal restraint
  • Jugular and intravenous catheterization
  • Veterinary office administration
  • Maintaining treatment notes
  • Injectable agent induction
  • Closed-chest CPR
  • Dental procedures
  • Maintain controlled drug inventory
  • Veterinary dentistry
  • Surgical assistance
  • Diagnostic sampling, specimen collection, preparation, and interpritation
  • Performing ultrasounds
  • Patient monitoring
  • Controlled substance management
  • Diagnostic imaging
  • Emergency care
  • Wound treatment
  • Anesthesia administration and monitoring

Accomplishments

  • Reorganized patient intake procedures to shorten process from 40 to 15-20 minutes.
  • Developed and implemented laboratory procedures and best practices, training guidelines and safety protocols.
  • Updated veterinary office and laboratory procedures in alignment with veterinary medicine developments and technology.
  • Achieved faster flow and more organized charting by encouraging and uplifting employees.
  • Resolved product issue through consumer testing.

Certification

  • cat friendly practice
  • laser certification

Timeline

Veterinary Technician

VCA Calvert Vet - Sally Mullen
08.2015 - Current

Lead Veterinary Technician

Happy Tails - Dr. Vera Calpeno
07.2012 - 08.2015

High School Diploma -

Penn Foster Online
Rachel Cole