Rachel Dane
Bethesda
Summary
Dynamic and dedicated professional hands-on experience in hospitality, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Rock Bottom Restaurant
08.2023 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Dancing Camel Brewery
07.2018 - 09.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Bartender
Tommy Joe's
09.2021 - 01.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Server/Bartender
Mike's Place
01.2016 - 03.2017
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server/Bartender
Hanaro Sushi Restaurant
01.2014 - 09.2015
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Bachelor of Fine Arts - Technical Theatre
University of North Carolina At Greensboro
Greensboro, NCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Allergy awareness
- Beverage preparation
- Server training
Languages
English
Native or Bilingual
Hebrew
Professional Working
Timeline
Server/Bartender
Rock Bottom Restaurant
08.2023 - 03.2025
Bartender
Tommy Joe's
09.2021 - 01.2022
Bartender
Dancing Camel Brewery
07.2018 - 09.2022
Server/Bartender
Mike's Place
01.2016 - 03.2017
Server/Bartender
Hanaro Sushi Restaurant
01.2014 - 09.2015
Bachelor of Fine Arts - Technical Theatre
University of North Carolina At Greensboro
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